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Coordinator, Course Representative Program

RATE OF PAY: $17.75 per hour*

SUMMER HOURS OF WORK: Up to 10 hours per week

FALL/WINTER HOURS OF WORK: TBD

*Confirmation of positions and wages are subject to approval

Job Description

The Course Representative (CR) Program Coordinator is a student leader who supports the development and implementation of student success programming to support the transition and development of students in the Faculty of Health. Reporting to the Student Success Coordinator, the Course Representative Program Coordinator will support the volunteer Course Representatives who make classroom announcements, organize unfacilitated study groups and solicit feedback from students regarding the course experience. The Coordinator for the Course Representatives Program will meet with Course Representatives on a weekly basis to practice and provide feedback on presentations, and facilitate their professional development.  The Coordinator will also map out and create content for classroom announcement presentations as well as professional development modules. The Course Representative Coordinator will also facilitate the recruitment and training of new CRs each term.

Organizational Status

This position reports directly to the Student Success Coordinator and works in cooperation with the Heads of Calumet & Stong Colleges, the Director, Student & Academic Services & Strategic Initiative, the Manager, Student Success and Stakeholder Engagement, the Student Success Coordinators, the Administrative & Events Coordinator, the Student Development Assistant, the Learning Commons, the Writing Centre, Learning Skills, and student organizations.

Work Performed – Basic Duties and Responsibilities

  • Reviews all Calumet and Stong Colleges materials related to Course Representative Program
  • Communicates with college administration and faculty members and attends all Calumet College and Stong College Offices’ team meetings as required
  • Manages groups of Course Representatives, creates meeting agendas, facilitates team meetings and develops tracking procedures
  • Develops classroom announcements
  • Develops professional development modules.
  • Develops content maps for all years of the Course Representative program
  • Assists in analyzing the effectiveness of the Course Representative Program, e.g., evaluation forms, reflection exercises, etc.
  • Provides ongoing feedback to the Course Representatives
  • Facilitates the recruitment and training processes for new Course Representatives each semester
  • Create and revise training for new Course Representatives
  • Maintains and updates a policy and procedure manual related to the Course Representative Program
  • Participates in mandatory training and office orientation
  • Maintains and updates a comprehensive set of records
  • Consistently acts as a role model by abiding by the Student Code of Conduct; takes a proactive approach in building a community based on mutual respect, consideration and open-mindedness.
  • Completes other duties as assigned

Skills and Qualifications

  • A commitment to student engagement, learning and peer mentorship
  • Excellent interpersonal and organizational skills
  • Demonstrated leadership abilities in peer leading situations                                
  • Computing competency with basic spreadsheets (Excel), word processing, knowledge of PowerPoint/Prezi is required
  • Experience in program design or policy planning is an asset
  • Knowledge of Microsoft Forms, MachForms and/or Event Brite (or desire to learn) is an asset
  • Demonstrated participation in and/or knowledge of Student Success Programs at Calumet and Stong Colleges is required
  • Knowledge of York’s services and resources for students and of campus life.
  • Excellent communication skills: professional email/phone correspondence, public speaking and presentation proficiency
  • Experience working with people from a variety of backgrounds/cultures
  • Demonstrates an eagerness to learn and take on new initiatives
  • Demonstrates organizational and time management skills
  • Ability and willingness to work both independently and as a member of a team with students, volunteers, staff and faculty
  • Students who are a good fit for this position are approachable, knowledgeable and open to learning about themselves and others. They will show high levels of Emotional Intelligence combined with excellent adaptability and organizational skills
  • Preference will be given to those with previous experience in the Course Representative program

To learn more about the Course Representative program and our Student Success programs please visit: https://www.yorku.ca/colleges/ccsc/student-success-programs/