A. COURSE CANCELLATIONS/CHANGES
York reserves the right to combine and/or cancel program offerings and to change locations and/or dates. Decisions to cancel programs will be made immediately following the registration deadline date and candidates impacted will be emailed of the cancellation.
In the event of a course cancellation by the Office of Professional Learning, candidates are eligible for a full refund.
Candidates are advised to verify program dates, location, instructor and other details just prior to the start of class.
B. WITHDRAWALS
1. Withdrawal of Ineligible Candidates:
Candidates who do not meet prerequisites requirements will be deemed ineligible for admission and can request either a refund or a transfer. Course fees are refunded subject to the non-refundable amounts below:
- $50 tuition deposit amount
- $50 French Proficiency Test fee (if applicable)
2. Withdrawal & Refund for AQ/ABQ/PQP Courses:
For all sessions except for Summer, withdrawals are considered within the first week of scheduled classes. For all summer courses, withdrawals are considered within the first two full days of scheduled classes. Check your York University Confirmation email for specific withdrawal deadline dates or contact us.
To submit a withdrawal request, login to your online account. Withdrawals are effective on the date the withdrawal request is received in our office and fees refunded subject to the non-refundable amounts below:
- $50 – French Proficiency Test fee
- $150 – Before course begins (Includes $50 non-refundable; $100 withdrawal fees)
- $250 – After course begins (Includes $50 non-refundable; $200 withdrawal fees)
No refunds are issued after the withdrawal deadline date listed in your York University Confirmation email.
No unclaimed discount amounts are refunded after the withdrawal deadline date listed in your York University Confirmation email.
3. Withdrawal & Refund for Certificate Programs, Modules, Events
Cancellation & refund policy varies by program, module or event. No withdrawals, transfers or refunds after start date. See individual course description details for course or event-specific withdrawal policy.
C. TRANSFERS
Transfer requests between courses in the same session will not be accepted after courses have begun. A one-time only transfer to the next available session is possible if transfer request is received in our office by withdrawal deadline. No transfers are accepted after the withdrawal deadline date which is listed in your York University Confirmation email.
To submit a transfer request, login to your online account. A course transfer will be considered subject to eligibility and space availability.