Facts you might find helpful about Custodial Services:
Custodial Services Keele Campus consists of:
- 36 Day Shift Custodians provide reactive service
- 109 Custodians maintain the Service Offering
- Hours of Operation: Day Shift 7:30am-7:30pm Mon-Fri; Evening Shift 2:30pm – 11pm Mon-Friday; Night Shift Sunday 10:30pm to Friday 7am
- 25 part time Custodians service the campus on weekends: 7am-3:30pm
- Non Productive time (hours associated with paid time off i.e. Vacation/Sick/Personal Days/Jury etc. approx. 25%
Servicing approx. 6.5mil sqft.
Offices:
- Over 1.6 mil sqft.
Washrooms / Showers:
- 800+
Classrooms / Teaching / Study Spaces
- 1050 spaces
Stairwells per Levels
- 1100 stairwell levels / landings
Within Scope:
- Classroom door openings Monday-Friday at 7am (RAC Rooms only without electronic door access systems)
- Configure/reconfigure classroom/seminar room furniture
- Perform interior waste and recycling management + organics collection in kitchenettes
- Poster removal as per the University Postering guideline
- Respond to any after hour emergencies (i.e. floods)
Out of Scope:
- Opening and securing: building exterior doors; faculty offices; conference rooms; labs; faculty storage rooms; No room door opening/securing on demand
- The supply of furniture (i.e. classroom /seminar room tables, chairs, lecturns, etc.)
- The supply of white board markers •Sanitizing/dusting computer equipment (i.e. keyboard, monitor etc.)
- High Dusting and Lamp changing tasks above 3m
- Supply of sanitizing products for teaching spaces and offices
Please reach out to our Team for further information/clarification.
- Service Requests to be submitted within 10 business days ahead of the event
- Service Request submissions less than 10 business days, please contact the Facilities Work Control Centre and ask to connect with a Custodial representative
- It is the responsibility of the customer to confirm the availability and suitability of the rooms booked.
- Should the event be postponed and/or cancelled, Custodial Services requires 48 hours notice otherwise charges may apply.
For more information, please see Custodial Services Fact Sheet for Service Requests (SR) Submissions & Cost Listing
Contact Custodial Services to assist with questions.
