22401 Work Control Centre

Our friendly and knowledgeable customer service team handle a wide variety of calls ranging from emergencies to routine or corrective work requests, billing inquiries and work order status requests. The customer service team receives verbal and electronic requests from the community and initiates work orders for action with the appropriate service team. Our staff utilize a two-way radio and telephone network which enables us to promptly communicate emergencies to our service teams to ensure swift action and resolution. 

If you’re a York University community member and notice something on campus that needs our attention, please complete a Service Request Form to let us know! This helps us track areas for improvement across the university. 

Submit a Service Request