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Special Services

Custodial Services unit can provide any level of service that your faculty or department requires. To inquire about supplementary custodial services please contact Joseph Sanguedolce (Manager, Custodial Services) at 416-736-5856 or email sjoseph@yorku.ca to arrange a meeting to discuss your requirements, and to receive a quotation for services.

The following services are available at the cost of supplying the service and may be initiated by a Facilities Services – Service Request.

For services over and above the posted frequency levels please submit a Facilities Services – Service Request.

  • Interior glass cleaning
  • Exterior glass cleaning
  • High frequency carpet maintenance
  • Shampoo upholstered furniture
  • Special events assistance / table & chair set-ups
  • Restricted area cleaning
  • Office / Space clean out
  • Wall washing (to max height of 3m)
  • After hours and Weekend Custodial Services support

Requests for special cleaning service requirements and/or weekend cleaning services (i.e. office/space clean out), a submission of a Facilities Service request is required at a minimum of 10-business days prior to the completion date. For urgent services (i.e. less than 10-business days or same day service), please contact the Facilities Work Control Centre and request to connect with a Custodial representative.

Our Rates

Facilities Services, Custodial Services recovers costs of all additional services through an hourly charge to the requesting faculty/department through the submission of a Facilities Services, Service Request. The following hourly rates have been established for Custodial Services for the current fiscal year, 2024 – 2025:

Custodial Services during normal operating hoursMon-Fri 7:30am-4pm, $37.16/hour
Custodial Services after hours and weekends$55.74/hour
Custodial Services on Statutory Holidays$74.32/hour

These hourly rates represent wages, benefits and overhead costs incurred by Custodial Services and are adjusted as required to reflect changes in the internal costs for the delivery of services and products /supplies used.  Should the service being covered by Custodial Services necessitates the supply of an extraordinary amount of washroom consumables and/or other supplies, they will be charged back to the Service Request.

Overtime rates apply to all services provided outside a normal defined shift or on an emergency basis after regular shift hours.  Efforts are made to notify the client in advance of emergency overtime requirements.

Please note, an emergency call-ins outside the normal shift hours is subject to a 3-hour minimal charge. Based on the emergency, additional staff may be called in.