Custodial Services unit can provide any level of service that your faculty or department requires. To inquire about supplementary custodial services please contact Joseph Sanguedolce (Manager, Custodial Services) at 416-736-5856 or email sjoseph@yorku.ca to arrange a meeting to discuss your requirements, and to receive a quotation for services.
The following services are available at the cost of supplying the service and may be initiated by a Facilities Services - Service Request.
For services over and above the posted frequency levels please submit a Facilities Services - Service Request.
- Interior glass cleaning
- Exterior glass cleaning
- High frequency carpet maintenance
- Shampoo upholstered furniture
- Special events assistance / table & chair set-ups
- Restricted area cleaning
- Office / Space clean out
- Wall washing (to max height of 3m)
- After hours and Weekend Custodial Services support
Requests for special cleaning service requirements and/or weekend cleaning services (i.e. office/space clean out), a submission of a Facilities Service request is required at a minimum of 10-business days prior to the completion date. For urgent services (i.e. less than 10-business days or same day service), please contact the Facilities Work Control Centre and request to connect with a Custodial representative.
Our Rates
Facilities Services, Custodial Services recovers costs of all additional services through an hourly charge to the requesting faculty/department through the submission of a Facilities Services, Service Request. The following hourly rates have been established for Custodial Services for the current fiscal year, 2024 - 2025:
| Service Type | Regular Rate | Overtime Rate |
|---|---|---|
| Custodian - Days | $41/hour/person | $61/hour/person |
| Custodian - Days Team Lead | $44/hour/person | $66/hour/person |
| Custodian - Evening & Nights | $42/hour/person | $63/hour/person |
| Custodian - Evening & Nights Team Lead | $45/hour/person | $68/hour/person |
| Contract Administration Rate | Direct Cost + 5% Contract Admin Fee | |
| Materials, Equipment and Supplies | Direct Cost + 5% Overhead | |
Labour Rates and Scope:
- The hourly rates listed above represent wages, benefits, and overhead, and are adjusted annually based on the CUPE Collective Agreement.
- Supplementary service work is typically charged at the overtime labour rate, as it falls outside the scope of base services.
- Services performed during statutory holidays or university grant time will incur higher rates, reflecting statutory or specialized premium costs. These rates will be communicated in advance or included in the service quotation.
Emergency Call-ins:
- Emergency requests outside normal shift hours are subject to a minimum 3-hour charge.
- Additional staff may be called in as needed, with all associated costs charged back to the Service Request.