How collaboration and gratitude grew William Thornes’ career as a Canadian banker
William Thornes had three key criteria when choosing a university: it had to be local, in a city with a thriving financial sector, and bilingual. Glendon checked all the boxes.
“I grew up just outside Toronto and attended French Immersion programs my entire life,” says William. “I was attracted to the financial services industry after observing many of my mentors grow through banking careers, and I selected Economics for the foundation it provides.”
While most people job hop early in their career, William was lucky enough to find his professional home before completing his Honours BA in Economics in 2007. In 2006, he started working at BMO, a longtime supporter of Glendon, as a Direct Banking Manager and moved his way up the ranks before earning his current role as National Vice President, Strategic Partnerships. He describes his loyalty as a natural byproduct of the positive relationship BMO fosters with its people.
“I’ve built my career at BMO because they are equally as committed to their customers as they are to their employees.”
But being in a supportive environment doesn’t completely eliminate challenges. As someone who started his banking career at 20, William sometimes encountered resistance to his ideas due to his age. He changed his approach by infusing the company’s values into how he presented his ideas.
“Instead of talking about what I wanted, I talked about what I learned from the customers I supported,” explains William. “I channelled their voices and experiences to be my framework for how we prioritized and re-imagined work. Even now with over years of experience in the field. I haven’t changed this approach.”
He also points to the support of mentors as one of the major contributing factors to his successful career.
“My way of expressing gratitude for their impact is to pay it forward with a new generation of bankers. I dedicate a full day each month towards community mentoring – be it through informal LinkedIn connections, colleagues, industry partners, or local events for new Canadians, graduates, and students. It’s my way of giving back both in one-on-one and group settings.”
His advice to Glendon graduates? Be aware of how transferable the skills you pick up at Glendon – critical thinking, communication, organization, and conflict resolution – are in the workforce. He also advises them to actively seek feedback and advice and to build bridges with colleagues.
“Early in your career, it is easy to think of your peers as your competition, especially if you want to grow. The reality is that there are ample promotions and recognition opportunities out there. Those individuals are not your competitors. They should be your advocates. Take time to support them, cheer them on, recognize them, think of them as your crewmates, and watch yourselves all be successful in the long run. A rising tide lifts all ships.”
Rapid Fire Questions
Who or what inspires you?
My family and nature.
What is your favourite place on campus?
The Glendon Athletic Club and Hilliard A House.
What would you like to say to your younger self?
Slow down and take time to enjoy the ride.
What is your favourite city in the world?
The home of the 2019 NBA Champions Toronto Raptors.