Alternate Test/Exam Scheduling is open to accommodate students to write tests and exams for classes that are being held fully in-person.

Courses that are delivered remotely or a blend of in-person and remote with testing being delivered through an online format will be accommodated by your course instructors. Please request your Letter of Accommodations as soon as possible to ensure your instructor has the necessary information to make all adjustments in the online format.

Deadlines for submissions of requests for the Winter 2025 academic session.

There is a 3-week deadline for submitting accommodation requests to write in-person tests and exams in the Alternate Exam Centre.

For example:

Term	Date of Test	Last Day to Submit Request
Winter (Term W) & Year (Term Y)	Monday, January 6, 2025 – Friday, April 4, 2025.	3 weeks before test/exam date
Winter (Term W) & Year (Term Y)	Any In-Class Exam held on or prior to April 4, 2025. (not held during the Official April Exam period)	3 weeks before test/exam date
Winter (Term W) & Year (Term Y)	Tuesday, April 8, 2025 – Friday, April 25, 2025. (Official April Exams)	No Later than Friday March 14, 2025.

During the first two weeks of the term (May 6 – May 21) there is a grace period where requests can be submitted with less than 2 weeks notice.

If you are a graduate student and need to request accommodations for any test/exam date that falls outside of the dates listed above, please contact our office using the “Ask A Question” link.

You can submit all of your accommodation requests at the beginning of the term when you receive the syllabus for your course(s).

To reschedule an exam or test for students currently registered with Counselling & Disability Services, follow these steps.

Contactyour course instructor for permission to reschedule the exam or test. Please note that permission to reschedule is at the discretion of the course instructor and is not guaranteed. Scheduling is dependent on space availability. If you have been corresponding with your course instructor by e-mail and have confirmation of their approval to reschedule, you may upload, attach or send a copy of the e-mail as an electronic signature from the course instructor.
If permission is granted by your instructor, complete and submit a signed Alternate Exam/Test Rescheduling Request Form at least five (5) business days in advance of the rescheduled exam/test date.
Review the Policies and Procedures for writing your rescheduled exam/test.

* Please use Microsoft Internet Explorer, Google Chrome, Apple Safari or Adobe Acrobat to fill out the online form in your browser or save it and open with Adobe Acrobat.

Note: If you are requesting to reschedule an exam/test as a religious accommodation, ensure that you check the box located on the top of the form. Information regarding religious observance policy and accommodation can be found in the York Courses Website.

If you are submitting a request to write an exam or test on a date that falls after the Faculty deadlines for submission of deferred final grades, you must petition for deferred standing through your home Faculty. In this circumstance,submit an Alternate Exam/Test Rescheduling Request Form only if your petition is granted.

Instructions for Cancelling a Request or Booking

Cancelling your scheduled test or exams ensures that we continue to provide services to other students who may require accommodations. Students are expected to cancel exams or tests no later than 24 hours before the start time.

Requests or bookings are cancelled online. To cancel a request or booking you will be required to:

Choose the link “View the history of requests” for the appropriate course.
Click on the “Cancel Request” button for the appropriate request date.
A “Confirmation Required” box will appear with the question “Cancel request are you sure?” Click “Yes” or “No” as appropriate.

You have now correctly cancelled a request, or if there has been a room scheduled at the Alternate Exam Centre for this request, your booking has now been cancelled. Cancelling directly on our website allows 24/7 access with the exact date and time of the cancellation.

Proceed to cancelling your request

It is your responsibility to get the course instructor’s approval to use any aids during an exam/test.

To avoid any issues when it comes time to write your exam/test, request that the course instructor sign the document or, if you have been corresponding through e-mail, attach a copy of the approval e-mail to the document as confirmation of approval for the Alternate Exam Invigilator.

Note: A copy of all documents used by a student during an exam/test is sent to the course instructor along with the completed exam materials.

Once your request is received, the Alternative Exam Coordinator will:

Confirm your test details with the course instructor
Schedule the appropriate space and adaptive technology

It is important to arrive on time for your exam/test and bring your YU-card for identification. If you arrive late for an exam/test, you will not be given extra time to complete it. If you arrive more than 30 minutes late, you may not be allowed to take the exam/test at the scheduled time and you must request permission from your course instructor to reschedule. Unavoidable delays are to be discussed with an invigilator.

If you miss the request deadline the Alternate Exam Coordinator may not be able to schedule your alternate exams and tests. Under these circumstances, your options are:

To write with the class
To ask your course instructor for permission to reschedule the exam or test. (Please note that permission to reschedule is at the discretion of the course instructor and is not guaranteed.)
Submit the completed and approved rescheduling form using the Rescheduling Request Form.

If the reason for you late request is due to exceptional circumstances, you should contact a counsellor at The Accessibility, Well-Being and Counselling (AWC) Centre).

Students are expected to cancel requests or booking for exams or tests online as soon as they are aware that they will not write as requested or scheduled. It is the student’s responsibility to notify the course instructor of a missed exam/test and request permission to reschedule the missed exam/test. If your request to reschedule an exam/test is granted, you must submit a signed Alternate Exam and Test Rescheduling Request Form a minimum of five (5) business days in advance of the rescheduled exam/test date. The form should be submitted to Student Client Services or submitted electronically through the upload tool on the Ask a Question page. Please note that permission to reschedule is at the discretion of the course instructor and is not guaranteed.

The Alternate Exam Coordinator will only accept one rescheduling request for any missed exam/test. If you cancel or “do not show” to write the same exam/test for the same course twice, the Alternate Exam Coordinator will not accept additional rescheduling requests for this exam/test. In this situation, please consult with your counsellor.

Please review the cancellation information page. In all cases of missed exams/tests, it is your responsibility to notify your course instructor and submit a completed Alternate Exam and Test Rescheduling Request Form with required signatures. Permission to reschedule an exam/test is at the discretion of the course instructor and is not guaranteed.

If you drop a course, any request(s) you have made for alternate exams or tests for that course will automatically be cancelled. You do not need to take any action.

If you discover a discrepancy in your alternate exam/test booking, please notify the Alternative Exams Coordinator immediately using the online question form.

Notify the Alternate Exam Coordinator if you decide to take your test with your class or if the date / time of your test is changed, by completing the rescheduling form and emailing it to alternateexams@glendon.yorku.ca.

Check your alternate exam or test booking information online one (1) week prior to the scheduled date. Report any discrepancies to the Alternate Exam Coordinator immediately using the Ask a Question form or by emailing alternateexams@glendon.yorku.ca. Changes may occur after a booking has been posted online. Please ensure you check online regularly for updates.

Based on the Alternate Exam/Test requests you submit, booking information will appear online one (1) week prior to the date of the exam/test. If your booking does not appear, please contact the Alternate Exam Coordinator immediately using the online questions form or by emailing alternateexams@glendon.yorku.ca.

Changes might occur after a booking has been posted online. Please ensure you check online regularly for updates.

Rescheduling requests must be received by the Registrar’s Office a minimum of five business days in advance of the rescheduled exam/test date. Scheduling is dependent on space availability. We cannot guarantee a rescheduled exam or test for a specific date and time.

Request an Alternate Exam

Important update! We are streamlining the process to request an accommodated test and/or exam for students registered at the Keele and Glendon campuses. Find the updated steps to request an accommodated test and/or exam below. Detailed information can also be found on the Student Accessibility Services eClass website.

If you need an exam or test accommodation, you will need to follow these steps to request an alternate exam:

Request your letter of accommodation using the letter of accommodation portal.
Submit all requests for accommodated tests and exams at least three (3) weeks in advance of the scheduled dates using the Accommodated Test and Exam Booking Portal.
Review the Policies and Procedures for writing your alternate exam/test.