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Prospective Keele Undergraduate Moving Information

Welcome to Keele Undergraduate Residence!

We are excited you have chosen York Residences to be your “home” for the next year!

We look forward to welcoming you to the safe and exciting residence community at York University’s Keele Campus. Living in residence is an incredible opportunity and we hope that residence becomes your home away from home for the next few months.

We would like to remind you that the Housing & Conference Services and Residence Life teams here to assist your transition into campus life and to connect you with the campus resources to help you succeed.

Before you arrive, there are a few important details we would like you to note to ensure you are move-in ready. Please read the following information carefully and if you have any questions or concerns before you arrive to campus, contact us by phone at 416-736-5152 or email at undergradres@yorku.ca.

Things to do before moving-in

Enroll in courses

Start with YU START!

Register for York 101

Register

Get your YU-card

YU-card Office

Sign-up for Canada Post Flex Delivery

Learn more

Buy your books and texts

Bookstore

Order your linens

Get them delivered directly to your room before you arrive!

Pre-order Your mini fridge

Available through Coldex

Move-in Information

Students who have a confirmed room booking for the 2025 Winter Term will receive an email from Housing & Conference Services including your room assignment and move-in window for those moving in on January 3. This email will be sent mid-December. Please ensure you have added undergradres@yorku.ca as a recognized sender.

For your safety and security, it is important that you bring valid government-issued photo ID or YU-card with you on Move-in Day. To protect your privacy, we are unable to issue keys to parents, relatives, friends or representatives.

You are permitted to have two (2) guests assisting you with move-in. We ask that only the student checking in visit the key pick-up location.

Late arrivals: Any incoming resident who does not check into their room by the first day of classes and has not notified Housing & Conference Services by email of their late arrival, will lose their room reservation and will incur a no-show fee of $500.00 to their student account.

Residence Linens:

Purchase stylish bedroom, bathroom, and kitchen items, at great student-friendly pricing. Residence Linens has a variety of items that will turn your room into your second home! Order online at Residence Linens and your items will be delivered to your residence before move-in day.

Coldex fridge rentals: Enjoy the convenience of your own fridge in residence! Coldex will deliver your fridge before you move in and pick up your fridge after you leave. Order your fridge rental online at Coldex. Note: community fridges have limited space in traditional style residences. It is strongly recommended that you bring or rent a mini fridge.   

Contents insurance: We strongly recommend you purchase contents insurance for your personal belongings before moving in. The University does not take responsibility for any personal items that are lost or damaged in residence due to theft, fire, floods or other incidents beyond our control.

Sign up for Canada Post Flex Delivery: Pick up your packages when you are ready! Upon moving in this year, residents are highly encouraged to sign up for Canada Post Flex Delivery. Packages ordered from any provider that will ship to a PO Box (including Amazon) can be arranged to be picked up at York Lanes' Canada Post outlet on campus at your most convenient time.

Upon signing up, Canada Post will give you a unique delivery address to be used instead of your residence address and packages then show up to the Canada Post outlet of your choice. When selecting your Flex Delivery location, search for Postal Code M3J 1P3 and then zoom in to click on the location that says, “YORK UNIVERSITY BOOKSTORE 4700 KEELE ST NORTH YORK ON”. To sign up, or learn more about this service, please go to the Canada Post Flex Delivery website

Be sure to follow directional signage at all times.

Arriving to campus:

Upon arrival to campus, please make your way to your Key Pick-Up Location. We have both an interactive campus map and a move-in specific campus map to assist you. Only the student checking in should visit the Key Pick-up Location. Please be prepared to show your YU-card or government issued photo ID. Once your ID has been verified, you will receive your welcome package which will include your residence access card and room keys.

Key pick-up locations:

ResidenceKey Pick-Up Locations**
Atkinson Suites and Tatham HallHousing Services Office – 108 McLaughlin College
9:00 a.m. - 4:00 p.m.
Founders ResidenceHousing Services Office – 108 McLaughlin College
9:00 a.m. - 4:00 p.m.
Vanier ResidenceHousing Services Office – 108 McLaughlin College
9:00 a.m. - 4:00 p.m.
Winters ResidenceHousing Services Office – 108 McLaughlin College
9:00 a.m. - 4:00 p.m.
Pond ResidenceHousing Services Office – 101 Bethune College
9:00 a.m. - 4:00 p.m.
Bethune, Calumet & Stong ResidenceHousing Services Office – 101 Bethune College
9:00 a.m. - 4:00 p.m.

** Monday to Friday, excluding statutory holidays and school holidays.

Arriving at your residence: The time allotted for parking near the residence buildings will be restricted and students should be prepared to unload their belongings quickly and then move their vehicles to a nearby parking lot. A maximum of two (2) persons may help with your move. Additional guests must remain outside of the residence.

Parking: Students moving in should contact Parking Services for a short-term move-in pass that can be used during the move-in period.

If you cannot make move-in day, you can move-in during our business hours from Mon-Fri. If you face any extenuating circumstances, please contact us at undergradres@yorku.ca.

After Hours Arrivals - If you need to arrive after 4:30pm, please inform our office of your request to arrive late by emailing undergradres@yorku.ca at least 48 hours prior your arrival, and we will give you instructions for after-hours move-ins. Please note we cannot accommodate move-ins later than 10:00pm. After Hours Arrivals will only be considered between January 3 and January 10.

Important documents to review and submit:

  • Electronic lock operating instructions: The electronic lock operating instructions contains essential information on your role in maintaining a safe environment in residence and how to properly take care of your keys and room locks. You will be asked to acknowledge this agreement as you receive your keys.
  • Undergraduate residence room inventory and condition report: The undergraduate residence room inventory and condition report needs to be completed and submitted within 72 hours of your move-in. As you fill out this form, please ensure that it accurately reflects the condition of the room/unit you are moving in to - including small damages (if applicable). At the end of your residence contract, upon move out, this document will serve as Housing & Conference Services basis on whether to charge you for damages found in your room/unit upon move out inspection. It is important that you bring to Housing & Conference Services team attention any other concerns you may have within your room. Failing to submit the Room Inventory may result in charges applied to your account upon on moving out for any unreported damages.

These forms will be available for you on move-in day.

Move-in Schedule

New Residents: Winter Move-in day will be on January 3, 2025, between 9:00 a.m. and 4:00 p.m.

Commonly Asked Questions

Please check our FAQs about move-in and learn more information about our rooms and building features.

Learn more about our Residence Life team.

Not Sure What to Bring?

Storage space is limited in residence, so we recommend bringing only the essentials. To help you prepare, we've put together two convenient lists!

Traditional-style residence must-haves

Suite-style residence must-haves

For information about what is already provided in your room please visit the residence buildings and gallery page on the Housing Services website.

Undergraduate Residence Handbook

When you sign your residence occupancy agreement, you agree to follow the residence community standards, policies, procedures and all regulations outlined in the residence handbook. This comprehensive guide includes important details on safety protocols, maintenance requests and more. It's essential that you familiarize yourself with its contents.

Resident handbook
Residence occupancy agreement