York University provides a wealth of resources and services to support students, including the Office of Student Community Relations for guidance regarding the code of Student Rights and Responsibilities, Student Counselling, Health & Well-being for mental health support and numerous other services for safety, legal aid and student affairs. York also offers extensive and convenient transportation options!
The Office of Student Community Relations (OSCR), which is under the umbrella of Community Support & Services, takes a holistic approach to supporting all students by looking at not only who or what brought them to us but how their situation is impacting their overall learning experience.
OSCR provides advice, referrals, training, alternate dispute resolution methods, judicial processes (local adjudication, tribunals), and critical incident support. OSCR is also responsible for administering the Code of Student Rights & Responsibilities (The Code).
We provide:
- Advice
- Referrals
- Training
- Alternate dispute resolution methods
- Judicial processes (such as local adjudication, and tribunals)
- Critical Incident and Personal Crisis Support
- Student leadership opportunities
Contact information:
The Office of Student Community Relations
416-736-5231
W128 Bennett Centre for Student Services
Monday - Friday 8:30 a.m. to 4:30 p.m.
oscr@yorku.ca
More ways to contact OSCR
Student Counselling, Health & Well-being (SCHW) is a student service department within the Division of Students at York University. SCHW’s dynamic team of health care professionals, peer health educators, and support staff collaborate to provide a range of health and well-being services that foster academic success, student development and an engaged community at York University.
The primary aim of SCHW is to support students in realizing and developing their personal potential and manage the demands of university life. Achieving the aim requires that SCHW provides a safe and supportive space in which all students at York have equitable access to services that support their success and well-being.
Eligibility for Service
You are eligible for services at SCHW if you are currently registered and enrolled in courses at the Keele Campus. Students who are currently registered or enrolled in courses at the Glendon campus are eligible for a range of counselling-related services at the Accessibility, Well-Being and Counselling (AWC) Centre.
How to Access Services
The online booking system opens every morning at 8:45 a.m. EST for same-day booking. Please check back in the system throughout the day, as spots may open due to cancellations. Student preferences regarding counsellor identities (e.g. BIPOC, 2SLGBTQIA+, etc.) will be considered for ongoing counselling/short-term therapy.
Contact information:
N110 Bennett Centre for Student Services 90 Ian Macdonald Boulevard Toronto, ON M3J 1P3
416-736-5297
schw@yorku.ca
Additional Mental Health Resources
keep.meSAFE
For 24/7 support, all York students have access to keep.meSAFE, a free service that offers online resources and phone lines to connect to mental health professionals, in any language. To learn more, visit the MySSP online portal, download the mobile MySSP app or call the toll-free numbers: 1-844-451-9700 (Canada & USA) or 1-416-380-6578 (international).
Good2Talk
Good2Talk is a free, confidential helpline for Ontario post-secondary students, providing professional counselling and information, and referrals for mental health, addictions and well-being. It operates 24 hours every day of the year.
Phone: 1-866-925-5454
Text: GOOD2TALKON to 686868
York University Safety Services
York Security Services (Keele & Glendon)
ext. 33333 or 416-736-5333 (emergency)
ext. 58000 or 416-736-8000 (general enquiry)
ext. 55470 or 416-736-5470 (TDD; for the hearing impaired)
goSAFE (Keele & Glendon)
ext. 55454 or 416-736-5454
York University Support Services
The Centre for Women & Trans People (CWTP)
yorkcwtp@gmail.com
Community & Legal Aid Services Programme (CLASP)
ext. 55029 or 416-736-5029
Student Counselling, Health & Well-being
ext. 55297 or 416-736-5297
Glendon Counselling Services
ext. 56709 or 416-487-6709
Centre for Human Rights
ext. 55682 or 416-736-5682
Ombudsperson
ext. 22937 or 416-736-2937
Physical, Sensory & Medical Disability Services
ext. 55140 or 416-736-5140
Centre for Student Community & Leadership Development
ext. 55144 or 416-736-5144
Office of Student Community Relations (OSCR)
ext. 55231 or 416-736-5321
Office of Student Affairs, Glendon College
ext. 66720 or 416-487-6720
Sexual Assault Survivors Support Line (SASSL)
ext. 58056 or 416-650-8056
York International
ext. 55177 or 416-736 5177
York University Important Numbers
Student Client Services
416-872-YORK (9675)
Career Centre
416-736-5351
English as a Second Language Open Learning Centre
eslolc.laps.yorku.ca
- Hosted through Writing Centre:
writing-centre.writ.laps.yorku.ca - Email: lapswrit@yorku.ca
York University English Language Institute
ext. 55353 or 416-736-5353
Sport & Recreation
416-736-5185
Off-Campus Housing Service
offcampushousing.yorku.ca
1-877-895-1234
Student Housing Services
416-736-5152 (General Enquiries)
York International
416-736-5177
York University Bookstore
ext. 55024 or 416-736-5024 (Keele)
416-487-6702 (Glendon)
York University Transportation Services encourage commuting to the University as an alternative to single occupant vehicles, and supports community members in taking public transit, carpooling, biking, and walking. Our goal is to reduce the demand for parking at York University by increasing awareness of alternative sustainable methods of transportation.
GO Student ID Card
GO Transit offers service from communities outside and inside the GTA (Greater Toronto Area). Eligibility for GO Transit Student ID’s is restricted to undergraduate or graduate students enrolled in a full course load for the current session. Visit GO Transit’s policies and legal terms to learn more. If you have a Go Transit Student ID from the previous year, it remains valid until Oct. 31 of the current year.
Students get up to 22.5% discount when they use a GO approved student ID and their PRESTO™ card!
How to Apply
- First, complete the GO Transit Student ID Request Form.
- You will then receive a direct link to the application form via email. Be sure to complete the form within 10 days, as the link will expire.
Getting Your Pass
Upon approval, you will receive an email with your pass. You can download it right to your phone or print a copy to keep with you.
If you are not eligible for a pass, you will receive an email detailing the reason for the decline.
Students get up to 22.5% discount when they use a GO approved student ID and their PRESTO™ card
Shuttle Services
Starting September 13, 2021 all users of the Shuttles will be required to prebook a seat on the shuttle using the YorkU Mobile Order Reservation App.
Public Transportation
Click here to view Student GO System Map.
Sustainable Commuting
Transit Passes
As of Sept. 13, 2021, all Shuttle reservations will be made using the York University Transact Mobile Ordering App.
How to Download the App:
- Download the Transact Mobile Ordering App, available for both iOS or Android:
- From the dropdown menu, choose York University and fill out the required information.
- You will then be able to login using your valid YU card. Only active students, faculty, and staff member accounts will be able to register.
How to Reserve a Seat
- Open the Transact Mobile Ordering App
- Select the date and time when you would like to reserve a seat
- Check the shuttle's pickup and drop-off destinations, as this will change based on time of travel.
- ex. Glendon to Keele, or Keele to Glendon
- Tap on your selected time and then you will be taken to a new screen
- Tap Select Time
- Once the confirmation screen appears, tap Reserve
- You will then be prompted to confirm your ride, tap Cancel or Reserve
- A Reservation Confirmed message will appear and you will also receive an email confirmation
Boarding the Shuttle
When you board the shuttle, you will be required to show the QR code that has been sent to your mobile device along with your YU card.
- Select the receipt for the shuttle you wish to take and a QR code will appear
- Tap the card reader located in the shuttle
- Find your predesignated seat marked on the bus
- Enjoy your ride!
Advanced Reservations
You may reserve up to 10 shuttle rides in a 5-day period. To check your reservations, return to the main screen. Open the Order Queue, you will see all the reservations you have made.
Cancelling a Reservation
To cancel a reservation, open your order queue and simply tap the Cancel button for the day and time you wish to cancel your seat, a Cancel Reservation Screen will pop up, simply tap Cancel Reservation. You will receive an email confirming the cancelation as well as a notification in your order queue.
Questions?
Contact York University Transportation Services
416-736-2100, extension 22546
transit@yorku.ca
yorku.ca/transportation