At York University, we encourage all staff and faculty to take an active role in their personal well-being. Services available include:
The Employee & Family Assistance Program (EFAP)
Available to all staff, faculty, instructors and their dependents through Sun Life’s Lumino Health Virtual Care, this confidential service provides support for a variety of personal and work-related challenges. Services are accessible 24 hours a day, seven days a week via phone, web, or mobile app.
Phone Support: 1-844-342-3327 (24/7) – Support available in English and French.
Access Online: luminovc.dialogue.co
Mobile App: Download the Lumino Health Virtual Care app for iPhone or Android.
Additional Resources
Note: Effective May 1, 2025, York University’s EFAP services are provided through Sun Life’s Lumino Health Virtual Care, offering confidential support for a wide range of personal and work-related challenges.
Well-being
To learn more visit Well-being at York.