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eServices Office Faculty of Liberal Arts & Professional Studies
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Computing Labs

eServices maintains computer labs within LA&PS which provide students with access to software and resources necessary for academic activities. eSO maintains Windows and macOS workstations distributed across several spaces on the Keele Campus and IBM Learning Space. Students, faculty, and staff simply use your Passport York account to access the lab computers. We also provide support to the multimedia equipment in some of our computer labs in connection to teaching.

Guests to the University requiring access to a lab must have a staff or faculty request a Sponsored Guest Account on their behalf by completing the Sponsored Account Form.

On this page:

Using the Labs

Rules & Regulations

Find a Computer Lab

Video Resources

Quick Links

Using the Labs

FAS (file access service) – Accounts & The AP Labs Service

All of York’s people as eligible for a FAS account. Your FAS account may have several services associated with this account, including the AP Labs service. Your FAS account (userID & password) will grant you access to the general use AP Labs. You can reset your FAS password using Manage My Services. With FAS, you will be granted access to the labs you are entitled to (i.e. AP Labs, EM Lab for DEMS students, etc.).

EM Lab – Service

Eligibility for this service requires you to be enrolled in at least one DEMS course. The EM Lab requires the EM Lab service. If you are an DEMS student, or a student registered in any approved course, you have rights to an “EM Lab” service. If you are eligible for this service, your EM Lab service will be automatically created under your FAS account. See FAS above. Accounts are created using Manage My Services.

SIT – Accounts

Eligibility for this account requires you to be enrolled in at least one ITEC course. Contact your course director for information regarding the creation of this account. Once this account is created, use an up-to-date SSH client ( i.e. WinSCP) to login. Please direct problems and questions regarding this service to your course director.

All LA&PS computer labs are frozen. This means data is not saved locally on the lab computers. To ensure our computers run efficiently, we perform regular maintenance that includes keeping the computers free of all data other than system files. Here are few options to save your files: 

Students 

  1. Network Share: Students automatically receive 1 GB of storage space to store personal files for academic purposes. When students log in to a student lab computer, the FAS allocation shows up as F: drive under ‘This PC’. 
  1. Google Drive: Undergraduate students receive a free Google Apps account, which includes Google Drive with unlimited storage.
  1. Microsoft OneDrive: Undergraduate and Graduate students also receive a free Microsoft O365 account, which includes OneDrive with 5 TB of storage.
  1. Personal USB key/storage 

Faculty/Staff 

  1. Microsoft OneDrive (Recommended): Faculty and staff receive a free a free Microsoft O365 account, which includes OneDrive with 5 TB of storage.
  1. Network Share: Faculty and Staff can save their files to their home directory (X: drive). This space is only accessible by you. There are currently no disk space quotas for faculty and staff. 
  1. Personal USB key/storage 

The lab hardware is secured by static steel aircraft cables and by an active fibre optic alarm system. Any attempted theft of hardware will trigger an alarm at York central security desk. If you have an issue with your personal security, you can, visit the eServices Office (ATK 031), call York’s Security (416-650-8000).

The eServices Office (eSO) offer printing services that operate in a similar fashion as other York University computer labs. You can print from any lab workstation, but your job must be printed at the “The Printing Station” just outside of TEL 2003 (also available in the ‘specialty’ labs).

We offer only “letter” size (8.5″ x 11″) printing. Printing charges are $0.10 per printed side for B&W and $0.25 per printed side in colour).

Instructions for Printing

Log in to a workstation – you cannot print documents directly from the release station.

NOTE: Your print jobs must be sent as “letter” (8.5″x11″) – under ‘File’ menu, select ‘Page Setup’ — select ‘Paper Size’ = letter.

HOW TO PRINT

  1. Send the print job
    Login to the lab workstation with your Passport York login information. From that workstation, open the document you need to print, and click on PRINT. Select the appropiate printer (B&W or Colour).
  2. Release the print job
    • Login to this release station (just outside of TEL 2003) either by swiping your card or typing your Passport York account.
    • Note the account balance is available in the middle of the screen.
    • Select the document(s) you want to print by clicking on Print next to each print job, or you can click the Print all button to print all of your document(s) – the released print job will be printed in queue as released to the printer.
    • To logout, click on the Done button.

Add Balance to Your YU Card

  • Deposit funds online (Visa or MasterCard, $5.00 minimum) or
  • Go to the YU-card Office (9 am – 4 pm) located in Room 200 WSC. (Cash, Interac, Visa or MasterCard)

Problems? If you experience problems with printing, please send and e-mail to esohelp@yorku.ca or visit Atkinson 031. Please include in your report; a detailed description of the problem, your name, userID (login name), student number, the file name and the date and approximate time of the occurrence.

Need to book a lab?

Faculty and staff can reserve labs, book equipment and more.

Get Started

Rules & Regulations

In accordance with the University’s mission and vision statement, eSO’s goal is to maintain a safe and quiet environment and to ensure an atmosphere conducive to study in all our computer labs. Use of the LA&PS computer labs is governed by two policy statements: York University’s Computing Policies and eServices Office’s Computing policies, as noted below. It is expected that all users will use the computing facilities responsibly and with respect to the fellow students and to the LA&PS property. Failure to comply with the Computer Lab Rules and Regulations will result in suspension of access to the lab computers and all its associated services (i.e., AP Labs, Library, York Commons Labs, etc.) at York University.

  • Labs designated for drop-in use are available during posted working hours and when no posted class or workshop is in progress.
  • Computers are available on first come, first served basis – no reserving.
  • Keep noise to a minimum. If you are listening to audio, you must use headphones and they must be kept at a volume that is not audible to other users. Respect other’s use of the lab for work and study.
  • Lab computers are intended to be used in pursuit of academic objectives.
  • eSO is not responsible for theft, damage, or loss of personal property. Students are solely responsible for the safety of their property. If you have lost anything in the labs and it was turned in, visit Atkinson 031 and ask for help with the Lab’s Lost and Found. If you find something left behind by another user, please take it to Atkinson 031 to be added to the lost and found. Any personal property items found on premises will ultimately be handed over to Campus Security.
  • Follow instructions given by Lab Monitors and Lab coordinator.
  • Save Save Save! Refer to “Saving Data on Lab Computers”.
  • Always remember to log off.

Users shall not:

  • Bring food or drink (capped bottled water is allowed) onto the premise of any lab at any time for any reason.
  • Talk on mobile phones. However, users can text (notification on silent), check voicemail, browse the web, etc. on their phones. Use of audio content must be used with headphones.
  • Bring pets onto the premise of any lab apart from service animals.
  • Obtain or use someone else’s password.
  • Change another person’s password without authorization.
  • Disclose confidential passwords, access codes, account numbers or other authorization assigned to them.
  • Make copies of other people’s files without their knowledge and consent.
  • Steal, vandalize or obstruct proper use of computing equipment, facilities, or documentation.
  • Interfere with the processing of a system, such as deliberately overextending the resources of a system.
  • Misrepresent themselves as another user.
  • Use the University facilities and resources for unauthorized purposes, including unauthorized commercial purposes.
  • Tamper with computer hardware or cabling. If you detect hardware problems, report it to a Lab Monitor, Lab Coordinator, or by e-mail to: esohelp@yorku.ca.
  • Attempt to install software on any lab computer.
  • Access systems or data without authorization.
  • Copy software and/or data without authorization.
  • Use any software obtained illegally, or not properly licensed for our systems.

Find a Computer Lab

Please note that the labs are not available for ‘drop-in’ use when classes are scheduled. Please check the posted lab schedule at the door to each lab for more information making note of the ‘Special Bookings’ listed at the bottom of each schedule.


Tutorials & Resources