Big Data & Data Analytics

Bilingual L2 IT Support Agent
UEAT

When Mawusee Foli-Awli moved to Canada, he brought with him an impressive background in product management. Yet, like many newcomers, he faced the challenge of adapting to Canada’s unique work culture.

“I joined the IEP program to bridge the gap between my international experience and the Canadian job market, which has its unique demands and cultural nuances,” Foli-Awli explains. “The main challenge I faced was understanding the local work culture, which the program helped me navigate effectively.”

Bridging the Gap
Mawusee set out to align his global expertise with Canadian industry standards. Through York University’s IEP Program, he gained essential insights into the local professional landscape, particularly in IT.

“One of my primary goals was to gain a clear understanding of the Canadian professional landscape, particularly in IT. Through the program, I successfully met people from the same field who shared their experiences,” he said.

Connecting and Building Skills
Networking became a game-changer for Foli-Awli. He connected with peers and mentors through the program’s workshops and events, expanding his network and gaining invaluable guidance.

“The Certificate Program facilitated various networking events and workshops that allowed me to connect with industry professionals and peers,” he shared. “These interactions not only expanded my professional network but also provided me with mentors who have been instrumental in guiding my career path in Canada.”

Gaining Knowledge for Success
“The Certificate Program in Big Data and Data Analytics equipped me with key skills tailored to the Canadian market. It covered data visualization, important local data privacy regulations, preparing me comprehensively for the technical and legal aspects of the Canadian data analytics field.”

A Career Boost
Equipped with new technical skills and a strong professional network, Mawusee secured a position at UEAT as a Bilingual L2 IT Support Agent in June 2023. He credits the IEP Program for this success.

“Joining the IEP Certificate Program was a turning point in my career in Canada. It not only provided me with the qualifications needed to be competitive but also taught me the subtleties of the Canadian workplace culture.”

Advice for Newcomers
Mawusee’s advice is simple yet powerful: “I would advise newcomers to actively seek out and participate in bridging programs like the IEP. These programs are tailored to help you understand the specific requirements of the Canadian job market and to equip you with necessary skills and certifications. Also, never underestimate the power of networking; it’s vital for discovering opportunities.”