From CBC News Toronto:
New washroom policy is 'positive 1st step,' but Starbucks needs to do more, York University prof says
‘They’re really in a position to set a good example for the rest of the industry,’ says Sheila Cavanagh
A York University professor is haling Starbucks's plan to open its washrooms to the non-paying public as a good first step, while noting it could serve as a springboard for discussion on the issue of public washroom access in Toronto.
Sheila Cavanagh said store owners need to remember that everyone has a right to access a bathroom whether or not they are a paying customer.