Director, People Experience, City of Toronto

From insurance, to telecommunications, to finance, to retail – Roy’s breadth of experience includes senior-level leadership positions held at Aviva, Cogeco, HSBC, Wal-Mart, and OLG as well as consultative services provided to Fortune 500 companies. Currently Roy is the Director of People Experience and Transformation for the City of Toronto.

Roy has worked in learning and development, operations, transformational HR and employee relations and has travelled the world on numerous contracts to launch and manage and transform business operations for major global enterprises.

Throughout his career, Roy has used a humanistic and collaborative approach to HR, enabling him to greatly influence people, successfully manage projects and personnel, introduce new technologies and better processes, and provide organizations with an attractive ROI. 

A strategic leader and thinker, Roy has implemented advanced HR analytics platforms for large-scale organizations, helping them develop new and improved plans to make better decisions for their culture, people, operations and processes. 

Through reengineering, learning functions and analytic program development, Roy has designed proprietary platforms for transformational change. He has led the way in strategic thinking revolved around the careful dissection of powerful analytics. Helping executives understand the analytics behind their people culture, Roy has enabled organizations to foster new growth, effectively handle succession planning, facilitate new processes and operations, efficiently manage projects, develop powerful strategies, and most importantly, optimize their greatest asset: human capital. 

From improving internal business processes and helping companies with succession planning, to mitigating legal risk, creating new strategies, and pursuing organizational change in employee relations roles, Roy’s focus remains constant: he helps companies improve.