Skip to main content Skip to local navigation
Mailing Services

Mailing Services

Providing efficient mail and parcel services for the greater York University community.

Mailing Services provides efficient distribution of incoming mail and parcels from Canada Post and Internal (inter-office) mail and outgoing mail services at York University. Outgoing mail, including letters, postcards, and parcels are metered through Canada Post or through local and international couriers. IUTS (the intra-university mail service) to other Ontario universities is available through Mailing Services.

Mailing Services (updated November 15, 2024)

Due to the current labour disruption at Canada Post, we are unable to process letters and parcels through Canada Post at this time. We apologize for any inconvenience. For more information, please go to canadapost.ca/negotiations

Mailing Services continues to process and provide alternate courier services to the community. To discuss alternatives, please contact mailroom@yorku.ca

Keele Campus

  • Normal mail delivery routes have resumed at 50% frequency, except for priority delivery points noted below, which will receive daily deliveries/pickups.
  • Mail Services is operational for pick-up at Mailing Services between 7:30AM and 3:30PM Monday thru Friday (see location and directions below)
  • Departments who prefer to continue with a pickup based mailing service, may request to do so, by contacting mailing services mailroom@yorku.ca or fmyers@yorku.ca.  Pickup, drop-off and other special services will continue to be available on the Keele Campus (Curtis Lecture Hall, Room 019).
  • A representative from each department can pick-up mail by providing a YU card for identification.
  • All York Staff can pick-up mail addressed to them personally, by providing a YU Card for identification validation, or government issued Photo I.D.
  • Picking up mail on behalf of a department: Departmental Managers can pick-up departmental mail by providing a YU Card or government issued Photo I.D. identification. A departmental designate can pick-up mail for the department only if the manager has sent an email to mailroom@yorku.ca and fmyers@yorku.ca to grant this access.
  • In the event that you need an exception to the above, please email fmyers@yorku.ca
  • DAY 1 DELIVERY POINTS
Bergeron Ctr. For Engineering Excellence
Norman Bethune College
Calumet College
Chemistry
Farquharson Life Sciences
Founders College
Lassonde Building
Life Science Building
Lumbers
McLaughlin College
Petrie Science & Engineering
Petrie Stores 
Ross Building
Sherman Health Science Research Centre
Steacie Science & Engineering Library
Stong College
Tait McKenzie Centre
Vanier College
West Office Building
William Small Centre
York Research Tower
York U Bookstore

Route subject to change

  • DAY 2 DELIVERY POINTS
Health Nursing & Environmental Studies
190 Albany Road
Accolade East
Accolade West
Atkinson College
Behavioural Science
Central Square 
Victor Phillip Dahdaleh Building
Fine Arts – Film/Theatre (CFA/CFT)
Hospitality – 340 Assiniboine
Ignat Kaneff Building Osgoode Hall Law School
PRB: Physical Resources Building
Seymour Schulich Building
Seneca College
Vari Hall
Winters College 
York Lanes Commercial Units
York Lanes Research offices
Student Centre (currently closed)

4751 Keele Street

Route subject to change

DAILY DELIVERY LOCATIONS: The following locations receive daily delivery and pickup schedules.

Kaneff Tower 9th and 10th Floor Offices

4747 Keele Street

Bennett Centre For Student Services

Kinsmen Building

Scott Library

Housing Residence Offices Complex 1/Complex2 (Note: letter mail will be delivered weekly)

Location: Curtis Lecture Hall, Room 019 Option 1 – Enter through the building

Mailing Services is located in the basement of Curtis Lecture Halls, Room 19. Provided you have card access to enter through the building, please access Curtis Lecture Halls through Central Square and proceed to basement level. Follow signage to the Mailing Services Corridor

Option 2 – Pick-up from the dock – We have temporarily created a drive-up pick-up location at the loading dock for Mailing Services. Please park by the dock and knock on the door labelled with a sign.

Mailing Services dock is adjacent to the Scott Library loading dock. Follow Arboretum lane past the Arboretum Lane Parking Garage entrances and enter the service parking lot and loading dock area through automatically opening swing gates (Access card not required).

Glendon Campus

Normal daily mail delivery routes will be suspended as we move to a pickup/drop-off model from our Mailroom location adjacent the Glendon Bookstore, Room 030C, York Hall, Monday thru Thursday, 9:00AM – 3PM
Mail between campuses is routed once weekly between mail rooms. Accordingly, expect a day or more delay for the transfer between campuses.

  • Mail Service is now available From Monday to Friday from 9am – 4pm (closed from 12pm – 1pm).
  • Please contact gstocker@yorku.ca to confirm you have a parcel and to schedule a pick-up time.
  • All York Staff can pick-up mail addressed to them personally, by providing a YU Card for identification validation or government issued Photo I.D.
  • Picking up mail on behalf of a department: Departmental Managers can pick-up departmental mail by providing a YU Card or government issued Photo I.D. for identification. A departmental designate can pick-up mail for the department only if the manager has sent an email gstocker@yorku.ca and fmyers@yorku.ca.
  • Location: Mailing Services, York Hall 030C

Keele Campus

  • Normal mail delivery routes have resumed at 50% frequency except for priority delivery points noted below which will receive daily deliveries/pickups.
  • Mail drop boxes located on campus will resume pickups following the schedule below:
  • DAY 1 MAILBOX SERVICE
Farquharson Life Sciences
Founders College
Lassonde Building
Life Science Building
Lumbers
Petrie Science & Engineering
Sherman Health Science Research Centre
Stong College
Vanier College

Subject to change

  • DAY 2 MAILBOX SERVICE
Atkinson College
Behavioural Science
Fine Arts – Film/Theatre (CFA/CFT)
Hospitality – 340 Assiniboine
PRB: Physical Resources Building
Winters College 

Subject to Change

  • With the reduced frequency for picking up outgoing mail, we encourage you to drop off high priority items directly to Mailing Services to avoid delays.
  • Mail Services will be operational for drop off at Mailing Services between 7:30AM and 3:30PM Monday thru Friday (see location and directions below)
  • Stamps: Stamps are not available for purchase through the Central Mail room
  • In the event that you need an exception to the above, please email fmyers@yorku.ca and snest@yorku.ca

Glendon Campus

  • Normal daily mail delivery routes will be suspended as we move to a pick-up/drop-off model at our central mail room location at Glendon.
  • Mail Service is now available Monday thru Friday from 9am – 4pm (closed from 12pm – 1pm).
  • Mail between campuses is routed once weekly between mail rooms. Accordingly, expect a week or more delay for the transfer between campuses.
  • Location: Mailing Services, York Hall 030C.

In the event that our ability to deliver the mail changes, we have additional contingency plans in place for critical mail. If you have any questions, please contact Frank Myers – Manager, Printing & Mailing Services (647-270-9628) or Sasa Nestorovic – Director, Bookstore, Printing, Mail (647-880-3478).

The York Lanes Canada Post Parcel Pickup has now closed. All other retail postal services have now been moved the Canada Post Outlet in York U Bookstore.

Couriers are instructed to deliver shipments to the community to their intended destination on campus. Note that Mailing Services does not accept 3rd party courier shipments unless specifically prearranged.

Mailing Services will continue to accept individual shipments provided that the recipient has contacted the courier and issued a redirect notice to our location. We will not accept courier packages without an advance email to mailroom@yorku.ca providing carrier information, tracking information and recipient information. Packages will be held for pickup. Please track your package for delivery notification with the courier prior to coming to the mail room for pickup.

Our Services

Folding and Inserting

Automated folding and inserting service executed to your specification for maximum efficiency. Contact us for information on how we can improve your mailing, save significantly on postage or couriers with some planning and understanding of your needs.

Bulk Mailing

Our bulk mailing services helps reach large targeted audiences and mass distribution of promotional material and general information notices.

Pick Up and Delivery

For internal, external, and Glendon mail that is within the M3J 1P3 postal code. Addresses that are not within that code (Graduate Residences, Passy Gardens, 90 Atkinson and Harry Crowe Cooperative) are all serviced directly by Canada Post.

Processing

We process mail coming through Canada Post Courier, Registered mail, USA and International mail, for account customers, as well as carded items for non M3J 1P3 addresses on campus.

Business Reply Mail

We process and track Business reply mail and maintain accounts for these purposes. Business reply mail is used for surveys and some academic purposes as well as for administration. Remember, with reply mail, you only pay postage on the ones that respond back to you!

Mailbox Rental

The mailboxes are located inside our unit in 019 Curtis Lecture Hall. The fee is $11.77 per month and a $10 deposit is required.

Labeling

We offer label printing and application services for all mailing and courier projects in coordination with York Printing Services.

Shipping

We arrange cost effective shipping for local, domestic and international deliveries.

Address Correction and Validation

Improve mailing efficiency and eliminate returned mail due to incorrect addressing. We can identify incomplete or invalid addresses, eliminate duplicates, and in some cases correct addresses before you mail, helping you to get your information where it needs to go.

York Lanes Canada Post Retail Outlet

Canada Post full retail services are available in the Bookstore (Keele). For hours of operation please visit the bookstore website: https://www.bookstore.yorku.ca/

Due to the current labour disruption at Canada Post, we are unable to accept letters and parcels at this time. The following are still available:

  • MoneyGram and Money Orders
  • Gift cards
  • Stamps, coins, and
    packaging supplies
  • Mail Forwarding and
    Hold Mail service

We apologize for any inconvenience. For more information, please go to canadapost.ca/negotiations