Update on Usage-Based Billing

Pauline Wong is the Assistant Director of IP Osgoode.

The CRTC is not the only one reconsidering the question of usage-based billing for internet service. 

Further to last week’s statements by its Chairman, Konrad von Finckenstein, the CRTC has announced the approach it will take to reviewing its decision.  Meanwhile, Bell has acknowledged that its internet usage tracker, used by customers, may overstate the amount of bandwidth used.  Shaw Communications has gone a step further in its response to popular outrage.  It is suspending plans to charge customers for exceeding internet usage limits, and its president, Peter Bissonnette, said that one option would be to consider a no-cap, unlimited internet service.

For further discussion on this issue, see our earlier post on usage-based billing.