
Developing Gen AI Strategies for Success in the Modern Workforce (with Salesforce Mentors)
***Program Full***
Developing Gen AI Strategies for Success in the Modern Workforce
Mentors:
Viet Nguyen, Salesforce Solutions Architect and Dimple Koticha, Principal Solution Engineer, ENT Financial Services
Dates (Mon/Wed):
June 9, 11, 2025
June 16, 18, 2025
June 23, 25, 2025
June 30, July 2, 2025
July 7, 9, 2025
July 14, 16, 2025
Time:
7:00 – 9:00 pm ET
Program Description:
Generative AI is everywhere around us! In today’s fast-paced business world, organizations face challenges that require innovative solutions. Sales teams often struggle with lead qualification, resulting in missed opportunities, while customer service teams deal with high call volumes, leading to longer handling times and decreased satisfaction.
In this specialized program, you’ll address one of these challenges by designing and implementing a Generative AI Agent using Salesforce’s AI-driven tools. Your goal is to integrate AI with Salesforce’s platforms to optimize operations, improve customer relationship management (CRM), and generate actionable insights.
By the end of the program, you’ll present your solution, demonstrating how your AI Agent tackles the chosen problem and enhances business performance. This hands-on experience will equip you with the skills to solve real-world problems and drive innovation in your future career.
Application Deadline:
May 30, 2025
Application Form
Click here for the Application Form