Science Recruitment & Campus Ambassador Lead

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Job Description:

Job Purpose

The Science Recruitment Lead falls under the Science Academic Services department and is one of the primary sources of academic support to Science students at York University. Under the direction of the Science Recruitment Coordinator, the Science Recruitment Lead will provide support for projects and participate in the organization and execution of recruitment events. 

Major Areas of Responsibility

• Lead campus tours for prospective and current students.
• Assist with the creation and delivery of effective outreach programs including recruitment presentations, information sessions, and discussion panels.
• Promote awareness of resources on campus to support first-year student transition.
• Provide front-line customer service at the information desk and respond to enquires.
• Keep the information desk organized and materials replenished
• Acts as an ambassador and role model by helping students navigate York University’s processes and procedures.
• Assist with planning and implementing program initiatives, orientation activities and campus events.
• Create program and event materials.
• Develop website and social media to share ideas with students, provide information and promote events.
• Conduct research and provide input on projects related to campus tours, events and recruitment initiatives.
• Collect and document program data, evaluations and participation information.
• Assist with special projects and administrative duties.
• Attend and participate in regular team meetings.
• Motivate and act as a team lead to Recruitment & Campus Ambassadors.

This position reports directly to the Science Recruitment Coordinator and works in cooperation with the Science Academic Services team. 

Student Learning Outcomes

Orientation and Training and Ongoing Professional Development 

• We offer training for new Science Recruitment Leads. This training includes topics such as expectations for the role, event planning, tours, email communications and Science Student Ambassador Program. The Science Recruitment Lead will have regular meetings with their supervisor and receive project-specific training as necessary.  
• Ongoing support and professional development will also be provided throughout the role. 

Feedback, Ongoing Support and Reflection: 

• The Science Recruitment Leads will have a regular in-person meeting with their supervisor, at which the Science Recruitment Lead will provide an update on the status of the projects they are working on and identify any challenges they are facing. This will help develop and support their collaborative work skills by providing opportunities to articulate areas where support is required and potential solutions.  
• The Science Recruitment Leads will be asked to participate in a self-assessment and performance review process with their supervisor each term. In addition, the supervisor provides feedback during regularly scheduled meetings as challenges and successes arise.  

Networking and Mentorship Opportunities: 

• Opportunity to work alongside professional staff within the Science Academic Services department, Science professors and the larger York community.  
• Opportunity to meet and interact with perspective students and their families. 
• Opportunity to learn about, participate, and volunteer in other York activities and events  
• Opportunity to serve as a role model to current and incoming students.  

Personal and Professional Development, Classroom and Workplace Competencies: 

• Exposure to, and experience within, a professional office environment.  
• Experience working with the public and developing interpersonal, communication, public speaking and presentation skills  
• Enhanced academic success to complement classroom learning (i.e. improved ability to deliver classroom presentations and communicate academic ideas.)  
• Increased knowledge of campus resources  
• Development of effective time and workflow management skills. 
• Development of comprehensive skills in event planning and execution, including project planning, developing and adhering to timelines, communicating with participants, and event promotion.  
• Developing the ability to identify and articulate one’s own learning, through reflections, feedback and meetings with team and supervisor.  
• Development of independence and self-reliance, including problem-solving.  

Through this role, the Science recruitment Assistant will have the opportunities to develop and enhance specific skills in the following competencies:  

1. Communication 
2. Personal Success  
3. Critical Thinking and Problem Solving  
4. Recruiting  
5. Event Management 

Qualifications:

Education & Experience

• Faculty of Science student (any major) 
• Experience and familiarity with York (Keele) campus life 
• Previous experience in a customer service environment an asset 
• Previous experience in event planning and public speaking an asset  

Skills & Qualifications

• Excellent organizational and time management skills  
• Attention to accuracy and details  
• Excellent communication skills: professional email correspondence, public speaking and presentation proficiency  
• Excellent computer skills (word processing, email, spreadsheets)  
• Demonstrated skills in event planning 
• Ability and willingness to work both independently and as part of a team with students, volunteers and staff  
• Approachable, knowledgeable and open to learning about themselves and others 
• Knowledge of York’s services and resources for students and of campus life  
• Demonstrated initiative and eagerness to learn