Leading with Emotional Intelligence
Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to better communicate, empathize with others, overcome challenges, and diffuse conflict.
As a result of the constantly changing environments in which we live, we require more than just task competencies or technical know-how to be successful. We also need emotional intelligence.
Understanding Emotional Intelligence can help you build stronger relationships and succeed at work and in all areas of your life.
Key Learning Outcomes:
Explore the meaning and understand the value of Emotional Intelligence
Gain insight about individual emotional intelligence and areas for development
Learn strategies to create an environment for productive work relationships.
