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New Student Transition Assistant

POSITION TITLE: New Student Transition Assistant
UNIT & DEPARTMENT: New Student Transition, Student Community & Leadership Development 
ELIGIBILITY: Full-time Domestic and Full-time International
NUMBER OF POSITIONS: 2-3 positions
RATE OF PAY: $17.20/hour
EMPLOYMENT TERM: Summer 2025 (April 28th, 2025 – September 2nd, 2025)
HOURS OF WORK: Summer term = 35 hours per week

YU START

The YU START & New Student Transition program is a collaborative program designed to support new students during their transition to university and help them succeed in their first year. The overarching goal of the YU START Program is to improve student satisfaction, engagement and preparedness to successfully begin university studies by providing a planned, coordinated and integrated set of learning activities and opportunities aimed at developing capacities. The
program includes the YU START Online Enrolment Tutorial, the YU START University 101
Platform, an online Discussion Board and online community, York Orientation Week, and Open Doors York to be hosted the week of September 1, 2025.

JOB DESCRIPTION

Reporting to the New Student Transition Coordinator, the New Student Transition Assistant plays an integral role in the operationalization of the YU START program. In conjunction with the YU START team, the New Student Transition Assistant is responsible for coordinating the membership and support of the YU START social media. New Student Transition Assistant also play a key role in the planning and implementation of the Doors open York during Orientation Week. At the same time, the Transition Assistants will motivate and act as team lead to a group of 15-20 YU START student leaders, as well as being an effective liaison on behalf of the program with campus stakeholders including Colleges, student governments, orientation chairs, advising units, etc.

New Student Transition Assistants will need to be comfortable using social media (both in front of and behind the camera), and the successful applicant will be expected to have working knowledge of how to use Canva, Microsoft Office, Photoshop.

In this role you will host and facilitate virtual and an in-person events for incoming York University students and their families. You will be asked to support the YU START leadership program and the successful Transition Assistant hired will be tasked to work collaboratively with campus stakeholders to ensure a smooth transition for new students from the YU START program to existing Fall/Winter peer mentorship programs. You will also be asked to create and analyse surveys for assessment purposes, as well as manage an detailed program calendar for all upcoming student events.

CORE COMPETENCIES

Competencies which the positions will develop include:

  • Having an outgoing personality
  • Professionalism
  • Fluency in English writing
  • Time-management
  • Delivering presentations
  • Leadership
  • Punctuality
  • Tact

REQUIRED QUALIFICATIONS:

  • Understanding of needs of transitioning students
  • Facilitation skills
  • Written and verbal communication skills (English)
  • Organization skills
  • Interpersonal skills including tact and diplomacy
  • Analytical skills
  • Adaptability
  • Social Media Skills
  • Project management skills
  • Program development skills
  • Supervision and peer mentoring of others
  • Working knowledge of and experience with social media platforms
  • Ability to work independently and demonstrate initiative
  • Critical thinking skills
  • Large event planning experience

WHAT STUDENTS WILL GAIN FROM THIS POSITION

1. Professional Student Transition expertise – Work/study students will be trained on the theory surrounding a successful new student transition. They will be given ample opportunity to put that theory into practice as they assist incoming students in their transition online and in person.

2. Leading and Mentoring – The students will be trained on leadership and mentoring theory and techniques and will be given many opportunities to apply those theories as they lead a team of 50-60 YU START Leaders who will be managing the online communications with incoming students

3. Event Planning Experience – The students will have the chance to participate in the planning of York Orientation Day. They will be exposed to expert event planners and learn to construct event plans. They will be tasked with planning some elements of the day and with implementing a great deal of events.

4. Presentation and meeting facilitation – These students will be trained on effective meeting facilitation and presentation methods. They will have the chance to put that training to practice as they host a variety of meetings.

MANDATORY TRAINING:

  • YU START Leader Training
  • Peer Leadership Training
  • Orientation and Transition Leadership Training
  • Joint Training/Digital Training for Summer Peers
  • DEDI Training
  • Assessment Training
  • Difficult Conversations Training
  • AODA Training

REQUIRED DOCUMENTS AND ASSIGNMENTS:

To apply, please submit: 

➢ Resume
➢ Cover Letter