The SEP HR Stream will work to improve the quality of service delivery to staff and embed a culture of service excellence.  

The stream kicked off in September, led by stream Co-Sponsors Mary Catherine Masciangelo, AVP, HR and Chief Human Resources Officer and Jane Goodyer, Dean of the Lassonde School of Engineering. 

The HR stream is currently implementing our first wave of process improvements. These include: 

• Removing unnecessary layers of approval for low-risk employee transaction forms (ETFs). This means approximately 63% of ETFs will no longer require more than one approval. 
• Accepting digital signatures (eliminating wet signatures) where feasible from a legal, risk and audit perspective. 
• Reducing effort and increasing quality in CPM recruitment through a streamlined Job Summary and Evaluation Form (JSEF). This single new four-page form is being piloted with service users and will replace the current job summary and job information questionnaire forms consisting of approximately 20 pages combined. 
• Setting up hiring managers for success with a best practice job creation guide. This guide will support the new JSEF to provide hiring managers tips and tricks for designing new roles, as well as examples of “what good looks like”. 

The HR stream is also scoping up the next wave of opportunities and will begin their design post implementation of the first wave. These opportunities include: 

• Reducing paper and effort through digitizing and work flowing all employee transactions. 
• Reducing paper and effort through digitizing and work flowing time reporting for unaffiliated and research casuals. 
• Reducing the need for job creation and evaluation in CPM recruitment through the design of pre-evaluated, standardization of common CPM roles.