Scoping for a University Services Centre underway

In March 2020, York senior leaders identified the opportunity to establish a University Services Centre (USC) to streamline high-volume administrative services delivered across the University and ensure enhanced services and improved efficiencies in our operations.   The design, stand-up and roll-out of a USC is a three-year stream of work within the Service Excellence Program (SEP), that launched in July 2020. The USC will play a key role in driving a client-focused culture at York, bringing […]