UIT Service Advisory – Update: eClass functionality issues, Friday, September 11, 2020, 2:40 p.m.

UIT Service Advisory

Please share this information with your teams. Due to unforeseen circumstances involving its underlying infrastructure, eClass has been unavailable since 9:30 a.m. on Friday, September 11. UIT teams have been working since that time to resolve the issue, and the work is nearing completion.

A further notice will be sent when the eClass service is available again. For reference, the initial communication is included below.

We apologize for the inconvenience this issue is causing and thank you for your continued support and cooperation.

Please direct any questions or concerns to UIT Client Services.

Email: askit@yorku.ca
Self Serve Portal: http://askit.yorku.ca

Thank you,
University Information Technology

UIT Service Advisory

Please share this information with your teams. Note that we are currently experiencing issues with our eClass environment. UIT teams have identified the cause and working towards a resolution. Further updates will be communicated as they become available.

We apologize for the inconvenience this issue is causing and thank you for your continued support and cooperation.

Please direct any questions or concerns to UIT Client Services.

Email: askit@yorku.ca
Self Serve Portal: http://askit.yorku.ca

Thank you,
University Information Technology