It’s time we take a look at the first thing agents see when they log in to Halo: the dashboard. While undoubtedly an aesthetic upgrade to what we already know from ticketing dashboards, the Halo dashboard also brings improved customizability and utility.
Halo allows for customizable dashboard graphics that visualize essential data, as well as an activity feed that, with a bevy of filter options, allows for an at-a-glance understanding of what your team is working on.
See all of this in action in our video below: