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RESOLVED: An unplanned outage to remote locations. Wednesday, November 30th 2022 from 3:40 p.m. to 4:16 p.m. EDT

 

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Service Advisory

 

Please share the following update with your teams.

Today Wednesday, November 30th 2022, from 3:40 p.m. to 4:16 p.m. EDT, York’s Core Network switch that connects most of our remote sites shut down due to the failure of power supply modules. The failure resulted in outages to the York remote locations listed below.

 

Network Services has restored the core switch, and all remote sites are back to regular operation. Network Services is working with Cisco to replace the failed components. 

 

The following locations were impacted:

  • Glendon
  • Nadal
  • OPD
  • IBM Markham
  • TDSB – 16 Phin Ave
  • TCDSB – 88 Sheppard Ave E
  • York Gate

 

 

We apologize for the inconvenience and appreciate your patience as we improve our services.

 

Steve Ojwang

Director ICT Infrastructure

University Information Technology

Contact

Client Services at askit@yorku.ca or 416 736 5800

 

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