RESOLVED: An unplanned outage to remote locations. Wednesday, November 30th 2022 from 3:40 p.m. to 4:16 p.m. EDT
Posted on
November 30, 2022
Service Advisory
Please share the following update with yourteams.
Today Wednesday, November 30th 2022, from 3:40 p.m. to 4:16 p.m. EDT, York’s Core Network switch that connects most of our remote sites shut down due to the failure of power supply modules. The failure resulted in outages to the York remote locations listed below.
Network Services has restored the core switch, and all remote sites are back to regular operation. Network Services is working with Cisco to replace the failed components.
The following locations were impacted:
Glendon
Nadal
OPD
IBM Markham
TDSB – 16 Phin Ave
TCDSB – 88 Sheppard Ave E
York Gate
We apologize for the inconvenience and appreciate your patience as we improve our services.