[RESOLVED] Service Advisory – An unplanned outage to multiple IT services Friday November 11th 9:45 a.m. to 10:10 a.m.

Service Advisory

Please share the following update with your teams.

This morning between 9:45 a.m. and 10:10 a.m., various IT systems suffered service interruption.  All services have been restored, and UIT continues to monitor and investigate the root cause of the service interruption. 

Services impacted include, and are not limited to:

• Passport York
• eClass Authentication (no impact to those already logged in)
• YorkU main website/WordPress
• HR Self Service
• Peoplesoft HCM and Finance
• Maximo
• eReports
• Multiple SIS services

We apologize for the inconvenience and appreciate your patience,

Steve Ojwang

Director ICT Infrastructure

University Information Technology

Contact

Client Services at askit@yorku.ca or 416 736 5800

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