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Service Advisory - Papercut not available today Friday February 17, 2023 from 9:45 a.m. to 12:00 p.m.

Service Advisory - Papercut not available today Friday February 17, 2023 from 9:45 a.m. to 12:00 p.m.

 

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Service Advisory

 

Please share the following with your technical teams.

Printers enrolled with the UPM service (PaperCut) were reporting communication errors starting 9:51 a.m.  This issue appeared to be campus wide.

Services impacted include:
-Student printers in all library locations
-Administrative printers that require a login (swipe or tap)

UPM services were restored at 12:00 p.m. and UIT teams are investigating the root cause.

We apologize for any inconvenience and thank you for your continued patience.

Contact

Client Services at askit@yorku.ca or 416 736 5800

 

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