[RESOLVED] RE: Service Degradation - MyApps - Remote delivery service, Thursday March 23, 2023

Service Advisory

Please share the following with your teams.

UIT teams have resolved the license issue as of 11:30 a.m.

MyApps service is back to normal operations.

Contact

Client Services at askit@yorku.ca or 416 736 5800

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Service Advisory

Please share the following with your teams.

We are experiencing a service degradation on MyApps – Remote delivery service component. Some users are getting a license error when selecting the "Remote" option to launch an application.

Example:

Please try again if you are receiving the license error. MyApps service will automatically re-direct your remote session.

As a corrective action, UIT teams are disabling the service node(s) displaying the license error.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web