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Service Degradation – MyApps – Remote delivery service, Thursday March 23, 2023

 

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Service Advisory

 

Please share the following with your teams.

We are experiencing a service degradation on MyApps – Remote delivery service component. Some users are getting a license error when selecting the “Remote” option to launch an application.

 

Example:

 

 

Please try again if you are receiving the license error. MyApps service will automatically re-direct your remote session.

 

As a corrective action, UIT teams are disabling the service node(s) displaying the license error.

 


Contact

Client Services at askit@yorku.ca or 416 736 5800

 

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