Service Advisory – YU-card services restored – Monday April 17, 2023

Service Advisory

Please share the following with your teams.

Service Outage:
YU-card service

Date/Time Service Outage Identified:
Monday April 17, 2023 9:54 a.m.

Date/Time Service Restored:
Monday April 17, 2023 5:29 p.m.

What was Impacted:
-PaperCut service
-Bookstore Yu-card Payment Processing service
-Other downstream integration services

Action taken:
UIT teams worked throughout the day to identify the problem, isolate the issue, and ultimately restore the YU-card service

We apologize for the inconvenience this outage has caused.

Contact

Client Services at askit@yorku.ca or 416 736 5800

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