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Service Advisory – YU-card System Upgrade

 

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Service Advisory

 

Please share the following with your teams.


Service Interruption:

YU-card Service

 

Scheduled Date/Time: 

Start: Wednesday June 21st 9:30 AM

End: Thursday June 22nd 5:00 PM

 

Impact/Details:

YU-card Services will not be available due to system upgrade.

 

Services that will be impacted:

  • YU-card Office Services
  • YU-card ID Production
  • YU-card eAccounts (online balance check and deposits)
  • YU-card PHIL stations
  • YU-card Security Lookup tool
  • YU-card Integrated Payments
    • PaperCut Print Management
    • Bookstore
    • Food Services (CloudPOS)
    • Mobile Ordering
  • All downstream data integrations (Library, Athletic & Rec, AppArmor, Parking, etc)

 

Services that will NOT be impacted:

  • Payment terminals & Laundry machines will continue to accept payment in offline mode, therefore no outage to these services during the upgrade process.
  • Door Access System will continue to operate.

We apologize for any inconvenience that may be caused by this work, and thank you for continued understanding.

 

 

Contact

Client Services at askit@yorku.ca or 416 736 5800

 

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