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Service Advisory - File Access Service (FAS) and Unsupported EOL OS clients

 

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Service Advisory

 

Please share the following with your technical teams.

Service Advisory:

File Access Service (FAS)

 

Impact/Details:

  • This is a reminder to the IT support community that OS clients that are at the end of life (EOL) are not supported; unfortunately, fixes cannot be provided for EOL OS clients that have difficulty connecting to the File Access Service (VFACAD and VFADMIN).
  • Please kindly note that owners (i.e. Systems Administrators, etc.) are responsible for maintaining current OS clients in accordance with vendor operating system lifecycles.

 

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

 

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