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Home » Instructions for setting up Passport York

Instructions for setting up Passport York

Before you begin, please ensure you have:

  • Your 9 digit employee ID number
  • Last four digits of your Social Insurance Number

Setting up a Passport York

  1. Go to Manage My Services by entering in the address bar of your web browser: https://mms.yorku.ca
  2. Click on New Employee Sign Up
  3. Follow the instructions provided to proceed with either Case 1 (refer to the screenshot below) or Case 2.

    Case 1: You have received your employee number and temporary password.

    Case 2: You have not received an email with your log-in information.

    If you do not have your employee ID number, this can be found at the top of a pay stub. Please see example below. Your Manager can also provide you with this information.

    Screenshot of window showing pay stub
  4. You will now be asked to create a username. Important Note:The username you create will be your email address username@yorku.ca
  5. If the username you choose is being used by someone else, you will receive the following message. Simply replace the username you had selected with a new one, and click ‘Create Username’ again.
  6. When your username is accepted, you will see an attention screen. Write down your username. Click continue.
    Screenshot of window showing created username
  7. Changing your password. Please note there are rules for creating password. Refer to the password guidelines for details.
  8. Next, you'll be asked to update your password. Please input your current password (the one you initially entered in step 3). Follow the Password Guidelines to choose a new password and enter it.
  9. Select "Change password" followed by clicking on "Continue."

    Success! You’ve changed your password. Your Passport York account is now active. Please note:

    • If this is your first time using Passport York account, several services are being automatically activated.

    • Certain services, like your YorkU email, may take at least an hour to be ready.

  10. If prompted to set security questions, proceed to complete steps 11 to 13 below. Please note that this feature is optional and may not be available for certain user types.
  11. Screenshot of window with ok button highlighted
  12. You will now be prompted to set up security questions, in the event that you lose your Passport York password. Click OK.
    Screenshot of window showing Passport York security questions
  13. Select security questions from each drop down menu, and type your answer in the space provided below each. All questions must be completed. Once finished, click Set Questions.
    Screenshot of window stating that Passport York Security Setup questions were successful
  14. You will be presented with a confirmation screen that confirms your security questions have been set. You have completed set up of your Passport York account. Click Logout.