Service Advisory - Printing Issues since November 18th

Service Advisory

Please share the following information with your teams.

Per our service advisory to the community (copied below), a critical Microsoft security patch was applied to central print servers on November 18th. The maintenance was necessary to address the Print Nightmare zero-day vulnerability, which puts the university at high risk against a cyber-attack.

Unfortunately, this emergency security patch has impacted printing for some community members running various versions of Windows.

If you are experiencing printing issues since November 18th, please reach out to askit@yorku.ca. Please include your best method of contact and a technician will reach out to you as soon as they can to resolve this issue.

We thank you for your continued patience and understanding.

Contact

UIT Client Services at askit@yorku.ca or 416 736 5800

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This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

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Service Advisory

Please share the following information with your teams.

Effective November 18^th, all computers running Windows are required to be fully patched in order to be serviced by central print services.

This requirement addresses CVE-2021-1678 - Security Update Guide - Microsoft - Windows Print Spooler Spoofing Vulnerability, to mitigate a vulnerability with the way the Printer Remote Procedure Call (RPC) binding handles authentication for the remote Winspool interface.

Microsoft releases critical security updates on a continuous monthly cycle. If a computer running Windows is missing critical security updates, the appropriate desktop support team will need to address and troubleshoot further.

We thank you for your continued patience and understanding.

Contact

UIT Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web