[RESOLVED] RE: Service Degradation – MyApps – Remote delivery service, Thursday March 23, 2023

Service Advisory

Please share the following with your teams.

UIT teams have resolved the license issue as of 11:30 a.m.

MyApps service is back to normal operations.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web 

Service Advisory

Please share the following with your teams.

We are experiencing a service degradation on MyApps – Remote delivery service component. Some users are getting a license error when selecting the “Remote” option to launch an application.

Example:

Please try again if you are receiving the license error. MyApps service will automatically re-direct your remote session.

As a corrective action, UIT teams are disabling the service node(s) displaying the license error.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web