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Software & Apps

All currently registered York students have access to a wide variety of discounted software and free downloads.

Students can also access software available in computer labs.

**Please note once you are no longer an active York student, you will lose access to computing services such as Microsoft 365 and MyApps. Please visit the Accounts Lifecycle page for more information.

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Featured Services

Overview:

  • The Microsoft Office 365 Education suite is available to all York U students, staff, and faculty for home and personal computers 
  • Can use on up to 5 PCs or Macs and other mobile devices (Android, iOS, Windows tablet) 
  • Includes Word, Excel, PowerPoint, OneNote, Outlook 
  • Offers file storage on OneDrive cloud service 
  • Office 365 will work on any device or system running a current version of a supported browser (Chrome, Firefox, Edge). For a full list of supported browsers, click here. 

What happens to my Microsoft 365 account when I leave York University? 

When you graduate or leave York, your Microsoft 365 subscription through your institution ends. You may enroll in other consumer or commercial offers available. If you have Microsoft 365 Education at your school, you should make sure to transfer all your files from your school OneDrive to your personal OneDrive prior to graduation. 

How do I access it?

1. Go to www.office.com and if you’re not already signed in, select Sign in. You will need to sign in using your Passport York credentials

2. From the home page select Install apps 

3. Select Install Office to begin the installation.

4. Open the file from your downloads

5. If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.

6. The install begins.

7. Your install is finished when you see the phrase, “You’re all set!”

8. To open an app, select the Start button (lower-left corner of your screen) and type the name of an app, like Word.

9. To open the app, select its icon in the search results.

10. When the app opens, accept the license agreement. Microsoft 365 or Office is activated and ready to use.

1. Go to www.office.com and if you’re not already signed in, select Sign in. You will need to sign in using your Passport York credentials

2. From the home page select Install apps 

3. Select Install Office to begin the installation.

4. Once the download has completed, open Finder, go to Downloads and double-click the Microsoft Office installer.pkg file (the name might vary slightly).

5. On the first installation screen, select Continue to begin the installation process.

6. Review the software license agreement, and then click Continue.

7. Select Agree to agree to the terms of the software license agreement.

8. Choose how you want to install Microsoft 365 and click Continue.

9. Review the disk space requirements or change your install location, and then click Install.

10. **Please note that if you want to install only specific Microsoft 365 apps and not the entire suite, click the Customize button and uncheck the programs you don’t want.

11. Enter your Mac login password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac.)

12. The software begins to install. Click Close when the installation is finished.

13. To launch Microsoft 365 click the Launchpad icon in the Dock to display all of your apps and click the Microsoft Word icon (or another Microsoft 365 or Office icon) in the Launchpad.

Click here to access Microsoft 365>>

Microsoft 365 can be downloaded on mobile platforms such as iOS and Android.

1. Go to https://portal.office.com/

2. You will be directed to download Microsoft 365 from the Apple Store or Google Play Store respectively

M365 Training Centre>>

Access Microsoft’s training center. Microsoft’s training center is great for those looking for quick and simple guides.

LinkedIn Learning>>

Access York’s LinkedIn Learning courses. LinkedIn Learning is great for those who want video-based instructions.

User Guides>>

Access easy-to-use guides for various Microsoft 365 apps. These user guides are great for those looking for in-depth text-based manuals.

Microsoft 365 Resource Page>>

Click here for Microsoft 365 FAQs

Overview:

MyApps is York University’s one-stop portal for students to remotely access software they need. Some software is free and some is available at a discounted rate.

You can expect:

  • A modern interface: MyApps provides a one-stop University portal to access software.
  • Better performance: Applications will run as seamlessly as if they were locally installed on your computer.
  • Consistent user experience: All applications behave the same, whether launched from a Mac or PC.
  • Seamless authentication: When using a Windows machine, if you have already authenticated with your Passport York credentials, you will not be prompted to log in to MyApps.

**Please note MFA enabling and UX change on October 15, 2024  please read: https://www.yorku.ca/uit/faculty-and-staff-services/software-and-apps/mfa-on-myapps/ 

MyApps

Requirements:

Apple

  • MacOS 11,12, and 13

PC

  • Microsoft Windows 10

Browsers

  • Google Chrome (preferred)
  • Mozilla Firefox
  • Safari

How do I access it?

Access MyApps>>

Click here for MyApps FAQS

Overview:

Zoom is an application that makes it quick and easy to create and collaborate in simple meetings, study groups and online learning. Some professors may also chose to hold online classes on Zoom.

York University Zoom website>>

All active York University students are eligible for licensed accounts. Sign up for yours by logging in with your Passport York information. Users can host meetings of up to 300 participants for an unlimited duration, complete with screen sharing, video recording and a host of other collaboration features. There are a couple of ways to sign into Zoom:

How do I access it?

Click here for a Quick Start Guide>>

Click here for instructions>>

Click here for instructions>>

Click here for instructions>>

Click here for Zoom FAQs

How do I access it?  

Software order form>>
Name & Functionality Instructions
Chrome (Browser)For Windows
For Mac
Firefox (Browser)For Windows
For Mac
AntiVirus (Security)For Windows
For Mac
WinSCP (File Transfer- FTP)For Windows
PuTTY (Terminal Emulator)For Windows
VLC Media Player (Entertainment)For Windows
ArcGIS (Web GIS)For Windows
For Mac

How do I access it?

Software order form>>

Discounted software available to undergraduate and graduate students:

Name & Function Instructions
IBM SPSS Statistics (Statistical analysis software)For Windows
For Mac
SAS (Statistical analysis software)For Windows

Discounted software available to graduate students only:

Name & Function Instructions
IBM Amos (Statistical analysis software)For Windows
NVivo, NVivo 12, NVivo 14 (Data analysis software)For Windows
For Mac

Frequently Asked Questions

Microsoft Office 365 FAQs

You will have 5 TB of storage space with OneDrive and will still have access to your departmental shared drives.

Microsoft 365 will work on any device or system running a current version of a supported browser (Chrome, Firefox, Internet Explorer, Edge). For a full list of supported browsers, click here.

The document below will guide you through the process of sharing files from your OneDrive with external users.

OneDrive SharePoint – Sharing with External Users (PDF).

Yes, anyone can collaborate if they set up a Microsoft account. When you invite someone to collaborate and they do not have an account, they will be prompted to create one. There is no registration fee.

MyApps FAQs

To request access to an application that is already on the MyApps portal, please submit a request to askit@yorku.ca.

View help video to assist you with validation errors>>

When hovering over an app, you will be presented with one or more of the following options:

  • Launch Remote:
    • Available on Apple and Windows devices
    • Launches the application via a remote session to York University data centers
  • Launch in Browser:
    • Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
    • Launches the application via a remote browser session to York University data centers
  • Web Portal:
    • Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
    • Launches the application on the web
  • Launch
    • Available on Windows devices
    • Downloads the application to your device as a virtual copy and will launch it as if it was installed on your device

Users may encounter issues if they do not confirm giving Parallels access to their Hard Drive the first time they run Parallels. Please follow the instructions in the following document to fix this issue.

View help videos to assist you with everything from logging in and customizing your portal, to troubleshooting and requesting support.

View video tutorials>>

Logging into MyApps now requires all users to authenticate using Passport York and Duo 2FA. For more information, click here.

There is a known issue where logging into some York web services may cause an error when launching applications remotely. You will see the error below in your web browser after launching a remote application: 

"This page isn't working" message

We know logging into the following services will cause this error, but other services or conditions may also cause it: 

  • HR Self Serve 
  • SIS Web Apps at https://sis.info.yorku.ca 

We recommend you use another browser when accessing HR Self Serve so it does not interfere with MyApps remote applications. 
If you encounter this issue, close your browser and try again. If you still get the error, delete your cookies in your default browser, which should fix the issue. Here is how you can delete your cookies from various browsers: 

When following the above instructions to clear your cookies, please ensure that any additional tabs that open in your browser are closed to prevent this error from occurring (e.g. you have a SIS Web App that automatically opens in a different tab in your browser). Some browsers allow you to reopen tabs that were open in your previous browsing session: 

  1. Open your browser, open a new blank tab 
  1. Close any/all other tabs that automatically open 
  1. Clear cookies in your browser (select “All Time” for the time period) 
  1. If already logged in to MyApps, logout 
  1. Close your browser 
  1. Open a new browser window and login to MyApps again 

We are currently working with the vendor to resolve this issue, and we thank you for your patience. 

Zoom FAQs

Yes, a Passport York account is required to access Zoom.

The Zoom at York University service does not, by default, store any personal information beyond name and email address (which serves as the user account). Your Passport York credentials are never shared with the service. If you choose to add a profile picture or any other information manually to your profile, that information will also be stored.

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