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Service Advisory – Student Information System database upgrade December 26-29, 2023

 

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Service Advisory

 

Please share the following with your technical teams.

Service Maintenance:
Student Information System – Oracle database upgrade

 

Maintenance window:

Start Date/Time: Tuesday December 26, 2023 11:00 p.m.

End Date/Time:  Friday December 29, 2023 6:00 p.m.

 

Impact/Details:

  • Student Information System’s database will be upgraded to Oracle 19c on ExaData
  • No changes to SIS applications will be made as they will be repointed to the new database
  • Teams that connect to SIS database directly have been notified in advance
  • If there are any issues encountered following the maintenance window, please reach out to askIT@yorku.ca“>askIT@yorku.ca to start a ticket

 

We thank you for your time and continued understanding.

 

Contact

Client Services at askit@yorku.ca or 416 736 5800

 

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