Web & Media Management

At York University, departments can create and publish their own WordPress website using different tools, depending on their needs.

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Overview:

WordPress is a content management system used for creating York U websites. With WordPress, you can publish and maintain a website using a web browser, with no or little knowledge of coding or programming.

UIT manages a central installation of WordPress with features including:

Default York U and Faculty themes, including a set of content display modules
A set of approved third-party plugins to add functionality to your website
A www.yorku.ca/ url for your website

If you have additional requirements that can’t be met with the central WordPress service, a shared server service (apps01) is available where clients can install their own WordPress instance, theme, plugins, etc. However, UIT provides no support and all site maintenance and updates are the responsibility of the site owner.

**Please note websites that require password protection (i.e. Passport York) and are for internal use (i.e. faculty and staff) can be created on YU Link, York’s employee intranet.
For faculty members who would like a web presence for their class(es), see the Getting Started with eClass website

Who can access it?

This service is available to York Faculties, faculty members, research units, and administrative and academic units.

How do I access it?

Request a WordPress website (Note: Requests are subject to approval, and technical support and resources are based on the Faculty or corresponding department providing the support)
To request an apps01 account, contact askit@yorku.ca
To request a YU Link site, contact askit@yorku.ca

For more information on building a York U website using WordPress, see the Digital Experience Hub website

Digital Experience Hub>>

Click here for WordPress Content Management FAQs

Overview:

UIT offers two options for creating web forms.

Gravity Forms - a web form builder for creating forms on a WordPress site. Gravity Forms is available on UIT’s central WordPress installation.
MachForm - a web form builder for creating web forms that can be linked to or embedded on a web page

Note: Both options should not be used for collecting sensitive and confidential information. See the usage guidelines for web forms on the Information Security at York website

Who can get it?

This service is available to York Faculties, faculty members, research units, and administrative and academic units.

How do I access it?

To use Gravity Forms, activate the Gravity Forms plugin on your WordPress site.
To request a Machform form, contact askit@yorku.ca

Click here for Web Forms FAQs

Overview:

UIT provides direction, assistance and support for designing, creating and maintaining websites.

Website Design and Development Services available include:

Consultation and needs assessment
Information architecture and user experience
WordPress site development

Who can access it?

This service is available to York Faculties, faculty members, research units, and administrative and academic units.

How do I access it?

This is a high demand service and as a result may require UIT to balance requests for service against resources and current priorities. Urgent or significant requests are charged at an hourly rate.

Frequently Asked Questions

WordPress FAQs

Approvals for a WordPress website

Requests are subject to approval, and technical support and resources are based on the Faculty or corresponding department providing the support

Requesting an apps01 account

To request an apps01 account, contact as k it@yorku.ca

Requesting a YU Link Site

To request a YU Link site, contact askit@yorku.ca

I am a faculty members who would like a web presence for my class(es).

Please see the Getting Started with eClass website

Web Forms FAQs

Differences between Gravity Forms and MachForms

Gravity Forms is a web form builder for creating forms on a WordPress site. Gravity Forms is available on UIT’s central WordPress installation. To use Gravity Forms, activate the Gravity Forms plugin on your WordPress site.

MachForm is a web form builder for creating web forms that can be linked to or embedded on a web page. To request a Machform form, contact askit@yorku.ca.

Using forms to collect sensitive and confidential information

Both options should NOT be used for collecting sensitive and confidential information. See the usage guidelines for web forms on the Information Security at York website

Web Media FAQs

When I make a video on behalf of my department, do I need to notify anyone?

If you create a YouTube account on behalf of your department, please inform mcs@yorku.ca. They will add your account to the list of Featured York YouTube Accounts.

Additional help regarding lecture recording

Please click here for more information regarding lecture recording

Digital Signage FAQs

Service hours

24 x 7 however the Maintenance Window is the 4^th Thursday of the month, 6:00am – 8:00am

Service cost

Additional help

Service Contact Point (End-User): askit@yo r ku.ca

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