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Write an email to the York community about service / system outages

Content Creation

Write an email to the York community about service / system outages

The prompt helps draft an email that you need to send to the university community about an unexpected IT system / service outage. Here is what it aims to achieve: 1. Informing the Community: It aims to inform the university community about the IT outage and the systems or services affected by it. 2. Providing Details: It requests specific details to be included in the email, such as the time and date when the outage began, the current status of the investigation, and efforts to restore services. 3. Assuring Stakeholders: It emphasizes assuring stakeholders that efforts are being made to resolve the issues and restore the system or service as soon as possible. 4. Contact Information: It includes contact information for further assistance

Prompt

Write an email to the university community informing them about an unexpected IT outage. The {{system/servce_name}} is down. Please include the following details in the email draft:

1. {{The systems or services affected by the outage.}}
2. {{The time and date when the outage began}}
3. {{The current status of the investigation and efforts to restore services}}.
4. {{Contact information for further assistance.}}

I want to assure stakeholders that we are working on resolving the issues and will have the system / service up and running as soon as possible.


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