Introducing "My Tickets" to the Halo Self-Service Portal
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Introducing "My Tickets" to the Halo Self-Service Portal
Hi Agents, we are happy to announce that we've added a "My Tickets" section to Halo's self-service portal. Now users can get a one-click of all their open and recently closed tickets and can even perform simple actions like adding comments and closing tickets. Check out the video below, where we provide a quick overview […]