UIT Service Advisory

Scheduled Maintenance, Passport York, Shibboleth, PY Directory, 6:00 a.m. to 6:30 a.m., Wednesday, January 20, 2021

UIT Service Advisory   Please share this information with your teams.  This Wednesday, January 20th, scheduled maintenance will take place on Passport York, Shibboleth and PY Directory services starting at 6:00 a.m. and ending at 6:30 a.m.  During the maintenance window, the following services will briefly become unavailable.  passportyork.yorku.ca  shib.yorku.ca  pydirectory.yorku.ca  We apologize in advance […]

SCCM – Dynamic driver package scheduled maintenance, 9:00 a.m. to 12:00 p.m, Tuesday, January 19, 2021

UIT Service Advisory   Please note on Tuesday January 19th, from 9 a.m. to 12:00 p.m., we will be making changes to our dynamic driver package in SCCM.  We will be using this window to test new driver search process, to improve our automated deployment process with SCCM.    If you use our dynamic driver […]

Scheduled Maintenance, Commvault backup system, 1:00 p.m. to 3:00 p.m., Wednesday, January 13, 2021

UIT Service Advisory   Please note the Commvault backup system will be undergoing system maintenance from 1:00 p.m. to 3:00 p.m. on Wednesday, January 13.    During this time, the system may experience short outages.    We apologize in advance for any inconvenience this scheduled maintenance may cause and thank you for your continued cooperation […]

Scheduled Maintenance, www.yorku.ca WordPress servers, 6:00 a.m. to 7:00 a.m., Wednesday, December 23, 2020

UIT Service Advisory   Please note the www.dev backend WordPress servers will be moved to a new load balancer service on Wednesday, December 23, 2020 from 6:00 a.m. to 7:00 a.m.  This move will briefly interrupt all www.yorku.ca websites  We apologize in advance for any inconvenience this scheduled maintenance may cause and thank you for your continued cooperation and […]

Scheduled Maintenance, NetApp Storage, 11:00 a.m. to 2:30 p.m., Wednesday, December 30, 2020

UIT Service Advisory   Please note the Central Storage environment (cl11/Steacie and cl21/Tel) will be undergoing scheduled maintenance on Wednesday, December 30, 2020, from 11:00 a.m. to 2:30pm. The service maintenance is necessary to migrate the storage to the ACI network.  There is no expected service interruption associated with this scheduled maintenance. We apologize in […]

Scheduled Maintenance, Commvault backup system, 10:00 a.m. to 11:30 a.m., Wednesday, December 30, 2020

UIT Service Advisory   Please note the Commvault backup system will be undergoing system maintenance from 10:00 a.m. to 11:30 a.m. on Wednesday, December 30.   No service interruption is expected.                                         We apologize in advance […]

Central Endpoint Protection Service scheduled maintenance, 7:00 p.m. to 9:00 p.m., Thursday, December 17, 2020

UIT Service Advisory   Please note scheduled maintenance will take place on the Central Endpoint Protection Service with TrendMicro on Thursday, December 17, from 7:00 p.m. to 9:00 p.m.  The service maintenance is necessary to install a critical patch from the vendor to address known product issues and introduce support for Mac OS 11 (Big […]

eClass service speed has returned to normal

UIT Service Advisory   Please note that eClass has been working normally since 10:30 AM.   UIT teams are continuing to investigate the root cause.   We apologize for any inconvenience this has caused and thank you for your continued cooperation and support.     Please direct any questions or concerns to UIT Client Services. […]

eClass is currently slow to respond

UIT Service Advisory   Please share this with the teams and groups that you support.    We are currently investigating an issue where eClass is slow to respond.   UIT teams are working to resolve this issue and updates will be provided as they come available.   We apologize for any inconvenience this is causing […]

MyApps scheduled maintenance, 6:00 a.m. to 9:00 a.m., Monday December 21, 2020

UIT Service Advisory   Please note MyApps service will not be available on Monday December 21st, 2020 between 6:00 a.m. and 9:00 a.m.    UIT teams will be performing a service upgrade to latest vendor release to address known product issues, improve service performance and reliability.    There will be no change to existing Mac […]