Passport York authenticates you as a current member of the York computing community, and gives you access to a wide range of computing resources and services.
**Please note Passport York’s fixed maintenance window is every Wednesday between 5:00am and 7:00am. Click here for more information>>
Featured Services
Reset your Password
Set up your Passport York Account
Before you begin, please ensure you have:
- Your 9 digit employee ID number
- Last four digits of your Social Insurance Number
1. Go to Manage My Services by entering in the address bar of your web browser: https://mms.yorku.ca
2. Click on New Employee Sign Up
![new employee sign up](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/PY-SignUP-step-1-1.png)
3. Follow the instructions provided to proceed with either Case 1 (refer to the screenshot below) or Case 2.
Case 1: You have received your employee number and temporary password.
![Case 1 and 2](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/PY-SignUP-step-3-3.png)
Case 2: You have not received an email with your log-in information.
![employee number and SIN number](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/PY-SignUP-step-4.png)
If you do not have your employee ID number, this can be found at the top of a pay stub. Please see example below. Your Manager can also provide you with this information.
![paystub](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/Screenshot4.png)
You will now be asked to create a username. **Please note the username you create will be your email address username@yorku.ca.
![create username](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/PY-SignUP-step-5-1.png)
5. If the username you choose is being used by someone else, you will receive the following message. Simply replace the username you had selected with a new one, and click ‘Create Username’ again.
!["There was a problem with your choice of username" message](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/PY-SignUP-step-6.png)
6. When your username is accepted, you will see an attention screen. Write down your username. Click continue.
![Attention screen](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/Screenshot8.png)
7. Changing your password. Please note there are rules for creating password. Refer to the password guidelines for details.
![password change required](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/PY-SignUP-step-7.png)
8. Next, you’ll be asked to update your password. Please input your current password (the one you initially entered in step 3). Follow the Password Guidelines to choose a new password and enter it.
![input new password](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/PY-SignUP-step-8-1.png)
9. Select “Change password” followed by clicking on “Continue.”
Success! You’ve changed your password. Your Passport York account is now active. Please note:
- If this is your first time using Passport York account, several services are being automatically activated.
- Some services, such as AirYorkPLUS WiFi, eClass and Duo 2FA, will become active the following day after an overnight update.
- Certain services, like your YorkU email, may take at least an hour to be ready.
- Other services, such as FAS (used to log into office computers, computer lab computers, and library computers), will be ready in about 5 minutes.
10. If prompted to set security questions, proceed to complete steps 11 to 13 below. Please note that this feature is optional and may not be available for certain user types.
11. You will now be prompted to set up security questions, in the event that you lose your Passport York password. Click OK.
12. Select security questions from each drop down menu, and type your answer in the space provided below each. All questions must be completed. Once finished, click Set Questions.
![Security questions setup](https://www.yorku.ca/uit/wp-content/uploads/sites/805/2024/07/Screenshot15.png)
13. You will be presented with a confirmation screen that confirms your security questions have been set. You have completed set up of your Passport York account. Click Logout.
Employee lifecycle of computing accounts
Any employee of the university (such as academic/faculty, or non-academic/administrative/staff) will normally start off as a record and employee ID number from HR’s systems. From there with that employee ID number, accounts and services can be created (such as Passport York, Email, etc.).
How can I obtain Guest / Special Event accounts?
- Sponsored Guest Accounts – Access for guest-staff and guest-faculty can be requested by a manager (or above) or a faculty member using Sponsored Account Form.
- Special Event Accounts – Temporary wireless internet, computer lab access, or residence internet access can be activated for attendees to an event on campus (e.g. a conference). There is an applicable charge per account – $5. per day, $10. per week, $30. per month. A manager (or above) or a faculty member can complete the Temporary Account form and include:
- the details of your event
- the type of accounts you require (e.g. wireless, lab workstations)
- the start and end date of the event
- the number of accounts you require
- a budget number
UIT has introduced a fixed maintenance window so that clients can plan around possible service disruptions when technical staff performs hardware or software maintenance which may affect Passport York authentication.
Maintenance may consist of any number of activities including hardware maintenance and renewal, applying software patches or installing upgrades to software.
Although the maintenance window may not be used on each occasion or for the full duration, general considerations should be to expect the service to be unavailable during the 2 hour period.
Services that might be unavailable during this time include all Student Record Services and Applications—REM, STAC, etc., Manage My Services, NoteBox, Atlas Updater, CEO-Deux, GEO-Deux, Roaming Access, Class Lists, eReports, AirYork, YorkNet, VPN, EVote, InfoMart, EForms, PTVNET, Go-Card, and Parking Services.
Direct relevant questions to UIT Client Services.
Email: askit@yorku.ca
Frequently Asked Questions
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