Servers | UIT

Systems Management Services (SMS) at UIT provides server hosting and storage solutions for the academic, research and administrative needs of the York University Community. SMS operates and maintains a variety of servers and storage systems, including virtual servers, and cloud computing which are cost-effective and reliable.

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Overview:

Server Data Storage (SDS) is a set of services designed for use with servers in York’s central datacenter facilities, designed to balance performance, reliability and cost.

For most services, the level of performance and reliability are more than sufficient. Most University enterprise I.T. services are operated using these storage services.

SDS supports NFS connections, or may be provisioned to appear as a local disk to a virtual machine. SDS services are available with or without backups included.

**Please note custom storage solutions to meet the unique needs of research, instructional, and enterprise computing are also available. UIT will work with clients, vendors, and other York IT organizations to develop custom solutions that provide the desired level of performance, security and cost-effectiveness.

Service Details

Features:

Security: access is available only to selected network segments located in central datacenters.
Compatibility: NFS is an industry-standard NAS protocol for high reliability and performance, and is compatible with Linux, UNIX and Windows Servers. Optionally, storage may be configured to appear as a local disk to virtual machines.
Physical Security: all data is stored on devices within the University’s secure datacenter facilities.
Availability: storage is provided by equipment with multiple levels of redundancy and designed for high availability and fault tolerance.
Performance: storage is provided by enterprise-class devices.
Recoverability: point-in-time snapshots of the data are taken several times per day, allowing easy self-serve recoverability of previous versions of files that have been changed or deleted.
Backup: this service optionally includes backup and replication of all data to devices on-campus as well as a secure off-campus datacenter facility.

Dependencies/Requirements:

For use with a server or VM operated in York’s central data centers, including Server Hardware Management and Operating System Management Services.

Options:

Custom storage solutions to meet the unique needs of research, instructional, and enterprise computing are also available. UIT will work with clients, vendors, and other York IT organizations to develop custom solutions that provide the desired level of performance, security and cost-effectiveness.

Charges:

Server Data Storage
Tier 1	High Performance	$0.178 per GB allocated per month
Tier 2	Standard Performance	$0.09 per GB allocated per month

**Please note charges are based on space allocated and billed monthly.

How do I access it?

Please submit a service request below:

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Overview:

University Information Technology (UIT) offers a virtual server management service. Virtual server management provides you with a server to host a UIT managed and maintained Operating System on a UIT Managed hardware. You are provided access to the Server to maintain and support your application. As these servers resided on shared hardware while still providing the same high-performance capabilities of dedicated hardware, the cost savings are passed on to the user.

How do I access it?

The following can use this service, but the request needs to be made through your respective IT Service unit:

Academic staff
Faculty researchers
Faculties
Administrative units
This service includes the Server Hosting service
Complete and submit the Server Request Form

Service Details

Features:

Virtual server management services are only available to servers that are installed and operated within the UIT data centre environment.
Standard support is provided between normal hours (8:30am - 4:30pm ET)
This offering is for Virtual Servers only

Dependencies/Requirements:

None

Options:

24 x 7 support is available for an additional charge. Monthly storage and service charges are billed separately and based on actual storage allocation requirements.

Charges:

Charges vary based on the type and extent of the Virtual Server required. Prices are subject to change based on the complexity of the solution.

Virtual Server Self Managed

University Information Technology (UIT) offers a self-managed virtual server offering. You are provided with access to a virtual server residing on shared physical hardware. The responsibility for maintaining both the Operating System and Application remains with the user. This service is designed for users that have a strong familiarity with Server based Operating Systems and want to manage their own environment.

Overview:

University Information Technology (UIT) facilitates location of virtual or physical servers within the UIT datacenters located in the Steacie Datacenter. The datacenter facility offers a secure, air-conditioned environment with backup power provision.

How do I access it?

Server hosting is available to York faculty and instructors, academic researchers, administrative units, and York Faculties. Request server hosting using the Server Request Mach From Standard Server Request (yorku.ca)

Notes for System Administrators:

This document contains information about the operation of servers in the central computer room.

System administrator's responsibilities:

Operating System and application support on the server.
Wholly responsible for hosted systems hardware and software.
Maintenance of security on hosted system.
Keep UIT Network Services updated on support contact information.

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