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Web & Media Management

At York University, departments can create and publish their own WordPress website using different tools, depending on their needs.

Featured Services

Overview:

WordPress is a content management system used for creating York U websites. With WordPress, you can publish and maintain a website using a web browser, with no or little knowledge of coding or programming. 

UIT manages a central installation of WordPress with features including: 

  • Default York U and Faculty themes, including a set of content display modules 
  • A set of approved third-party plugins to add functionality to your website 
  • A www.yorku.ca/ url for your website 

If you have additional requirements that can’t be met with the central WordPress service, a shared server service (apps01) is available where clients can install their own WordPress instance, theme, plugins, etc. However, UIT provides no support and all site maintenance and updates are the responsibility of the site owner. 

**Please note websites that require password protection (i.e. Passport York) and are for internal use (i.e. faculty and staff) can be created on YU Link, York’s employee intranet.
For faculty members who would like a web presence for their class(es), see the Getting Started with eClass website

Who can access it?

This service is available to York Faculties, faculty members, research units, and administrative and academic units. 

 How do I access it?

  • Request a WordPress website (Note: Requests are subject to approval, and technical support and resources are based on the Faculty or corresponding department providing the support) 
  • To request an apps01 account, contact askit@yorku.ca 
  • To request a YU Link site, contact askit@yorku.ca 

For more information on building a York U website using WordPress, see the Digital Experience Hub website 

Click here for WordPress Content Management FAQs

Overview:

UIT offers two options for creating web forms.  

  • Gravity Forms – a web form builder for creating forms on a WordPress site. Gravity Forms is available on UIT’s central WordPress installation. 
  • MachForm – a web form builder for creating web forms that can be linked to or embedded on a web page 

 Note: Both options should not be used for collecting sensitive and confidential information. See the usage guidelines for web forms on the Information Security at York website 

Who can get it?

This service is available to York Faculties, faculty members, research units, and administrative and academic units. 

 How do I access it?

  • To use Gravity Forms, activate the Gravity Forms plugin on your WordPress site. 
  • To request a Machform form, contact askit@yorku.ca 

Click here for Web Forms FAQs

Overview:

UIT provides direction, assistance and support for designing, creating and maintaining websites. 

Website Design and Development Services available include: 

  • Consultation and needs assessment 
  • Information architecture and user experience 
  • WordPress site development 

Who can access it?

This service is available to York Faculties, faculty members, research units, and administrative and academic units. 

 How do I access it?

This is a high demand service and as a result may require UIT to balance requests for service against resources and current priorities. Urgent or significant requests are charged at an hourly rate.

Frequently Asked Questions

WordPress FAQs

Requests are subject to approval, and technical support and resources are based on the Faculty or corresponding department providing the support

To request an apps01 account, contact askit@yorku.ca 

Web Forms FAQs

Gravity Forms is a web form builder for creating forms on a WordPress site. Gravity Forms is available on UIT’s central WordPress installation. To use Gravity Forms, activate the Gravity Forms plugin on your WordPress site.

MachForm is a web form builder for creating web forms that can be linked to or embedded on a web page. To request a Machform form, contact askit@yorku.ca.

Both options should NOT be used for collecting sensitive and confidential information. See the usage guidelines for web forms on the Information Security at York website 

Web Media FAQs

If you create a YouTube account on behalf of your department, please inform mcs@yorku.ca. They will add your account to the list of Featured York YouTube Accounts.

Digital Signage FAQs

24 x 7 however the Maintenance Window is the 4th Thursday of the month, 6:00am – 8:00am

Service Contact Point (End-User): askit@yorku.ca

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