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FAQ

Contact your faculty designate for authorization including your passport york ID. Each faculty has an assigned designate to manage access to Insight, who will then co-ordinate with the Insight support team to process the request.

Faculty Designates

For any questions or concerns, either fill out a support form (requires login through Passport York) or alternatively submit a ticket through IT Service Desk by emailing askit@yorku.ca

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Data is refreshed on a nightly basis, thus any changes made to SIS will only be reflected the following day in Insight