Service Advisory Please share the following with your teams. Service Restored: Insight Date/Time: Thursday November 14, 2024 Impact/Details: Please note that the issue yesterday with Insight is now resolved Teams are investigating the root cause Insight is being closely monitored for system stability We thank you for your time and continued understanding. Contact […]
Service Advisory Please share the following with your teams. Service Unavailable: Insight Date/Time: Wednesday November 13, 2024 Impact/Details: Insight is currently unavailable Teams are currently investigating Updates will be provided when available We thank you for your time and continued understanding. Contact Client Services at askit@yorku.ca or 416 736 5800 PRIVACY POLICY | VISIT […]
Service Advisory Please share the following with your teams. Service Maintenance: MyApps Scheduled Maintenance Window: Start: Friday November 22, 2024 9:30 a.m. End: Friday November 22, 2024 11:30 a.m. Impact/Details: UIT teams will upgrade MyApps analytics appliance to introduce new analytics features with latest vendor release. We do not expect any service outages during the […]
Service Advisory Please share the following with your teams. Scheduled Outage: YU Learn service (https://yulearn.yorku.ca) Scheduled Date/Time of Service Outage: Start: Thursday, October 31, 2024, 8:00 p.m. End: Thursday, October 31, 2024, 11:00 p.m. Details and Impact: Maintenance updates Users will not have access to YU Learn during the maintenance window […]
Service Advisory Broadcom has released new patches for previously critical vulnerability (CVE-2024-38812) that attackers can exploit to gain remote code execution on unpatched servers via a network packet. CVSS Score: 9.8/Critical Description: VMware vCenter Server is a central management platform for VMware vSphere, enabling the management of virtual machines and ESXi hosts. CVE-2024-38812 is a heap-overflow […]
Service Advisory Duo has introduced a Self-Service Device Management (SSDM) portal to allow users to access the device management interface directly. This will allow users to add/remove devices without the help of IT/Help Desk staff. To access Duo SSDM, please visit https://yorku.login.duosecurity.com/ and login with your Passport York credentials. Once inside the […]
Service Advisory Duo has introduced a Self-Service Device Management (SSDM) portal to allow users to access the device management interface directly. This will allow users to add/remove devices without the help of IT/Help Desk staff. To access Duo SSDM, please visit https://yorku.login.duosecurity.com/ and login with your Passport York credentials. Once inside the […]
Service Advisory Dear IT Staff, On October 17th, UIT will be deploying an extra layer of security to the current Duo 2FA system through the implementation of Duo Verified Push and Time-Based One-Time Password (TOTP) codes. Verified Push: Duo Verified Push enhances the security of the traditional Duo […]
Service Advisory Please share the following with your teams. Service Maintenance: MyApps Scheduled Maintenance Window: Start: Tuesday October 15, 2024 8:00 p.m. End: Tuesday October 15, 2024 10:00 p.m. Impact/Details: MyApps service will be offline to introduce York’s Duo 2FA service and new user experience with the ‘Launch remote’ option. There are no functionality changes to MyApps, […]
Service Advisory Service Maintenance: Digital Signage Scheduled Maintenance Window: Start: Wednesday October 16, 2024 9:00 a.m. End: Wednesday October 16, 2024 11:59 a.m. Impact/Details: Service maintenance is necessary to address known product issues. Service management portal will not be available. Digital signage screens will continue to display local content. No […]