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Alerts

Issues logging in to Concur remotely

    Issues logging in to Concur remotely   Please share the following with your teams. We are aware that some users are unable to login to Concur from off campus. The vendor has now identified what is causing the problem and their team is working on providing a fix for the issue. However, this […]

Concur service restored

    Service Interruption – Concur   Please share the following with your teams. Concur has been returned to its previous state and is available for use. UIT continues to work with the vendor to ensure service stability moving forward.   We apologize for the inconvenience this may have caused, and appreciate your patience as […]

Concur currently unavailable

    Service Interruption – Concur   Please share the following with your teams. Concur is currently unavailable to York users.  UIT is in contact with the vendor to identify the root cause of the issue and get resolution   We apologize for the inconvenience this creates and appreciate your patience as we work to […]

[CONFIRMED] RE: Service Advisory – Upgrade Central SCCM to 2211 starting on Tuesday, March 14, 8:00 a.m. and ending Wednesday, March 15, 12:00 p.m.

    Service Advisory   Please share the following with your technical teams. We are confirming, UIT teams will proceed with the SCCM service upgrade, starting on Tuesday, March 14th 8:00 a.m. and ending Wednesday, March 15th 12:00 p.m. Contact Client Services at askit@yorku.ca or 416 736 5800   PRIVACY POLICY | VISIT WWW.YORKU.CA This email was […]

Service Advisory – Papercut not available today Friday February 17, 2023 from 9:45 a.m. to 12:00 p.m.

    Service Advisory   Please share the following with your technical teams. Printers enrolled with the UPM service (PaperCut) were reporting communication errors starting 9:51 a.m.  This issue appeared to be campus wide. Services impacted include: -Student printers in all library locations -Administrative printers that require a login (swipe or tap) UPM services were restored […]

Service Advisory – Scheduled service maintenance, MyApps; Friday February 17, starting at 6:00 a.m. and ending at 8:00 a.m.

    Service Advisory   Please share the following update with your technical teams. UIT teams will be performing a standard service maintenance to the MyApps – Remote Delivery service component, on Friday February 17th, starting at 6:00 a.m. and ending at 8:00 a.m.   Service maintenance is necessary to update the SSL certificate and […]

Service Advisory – Central Endpoint Protection Service, scheduled maintenance Thursday February 16, 2023 from 7:00 p.m. to 10:00 p.m

    Service Advisory   Please share the following update with your technical teams. Scheduled standard maintenance will take place on the Central Endpoint Protection Service with Trend Micro on Thursday February 16th, 2023 from 7:00 p.m. to 10:00 p.m.  The service maintenance is necessary to install critical patches from the vendor. Critical patches address […]

Service Advisory – Central Endpoint Protection Service, scheduled maintenance Thursday January 19, 2023 7:00 p.m. to 9:00 p.m.

    Service Advisory   Please share the following update with your technical teams. Scheduled standard maintenance will take place on the Central Endpoint Protection Service with Trend Micro on Thursday January 19th, 2023 from 7:00 p.m. to 9:00 p.m.  The service maintenance is necessary to install critical patches from the vendor. Critical patches address […]

Service Advisory MyApps (SIS community) – Thursday January 12th 7:00 a.m. – 8:00 a.m.

    Service Advisory   Please share the following update with your technical teams. UIT teams will be performing a standard service maintenance to the MyApps – SIS community farm, on Thursday January 12th, starting at 7:00 a.m. and ending at 8:00 a.m.   Service maintenance is necessary to update the SSL certificate.  We do […]