Service Advisory Please share the following with your technical teams. UIT teams will be performing service maintenance to the Passport York service on Wednesday April 5th, starting at 6:00 a.m. and ending at 6:45 a.m. during the standard maintenance window period. We do not expect any service outage during the maintenance window. […]
Service Advisory Please share the following with your technical teams. UIT will be performing maintenance on the PRDGS19 Oracle database container hosted on ExaCC on Wednesday April 5th from 5:00 PM to 6:00 PM. Please note that the following applications will not be available during the maintenance window: PeopleSoft HCM including HR […]
Service Advisory Please share the following with your technical teams. Scheduled standard maintenance will take place on the Central Endpoint Protection Service with Trend Micro on Monday April 3rd, 2023 from 8:00 p.m. to 10:00 p.m. The service maintenance is necessary to install critical patches from the vendor. Critical patches address known […]
Service Advisory Please share the following with your technical teams. UIT teams will be performing service maintenance to the Passport York service on Wednesday March 29th, starting at 6:00 a.m. and ending at 6:45 a.m. during the standard maintenance window period. We do not expect any service outage during the maintenance window. […]
Service Advisory Please share the following with your teams. UIT teams have resolved the license issue as of 11:30 a.m. MyApps service is back to normal operations. Contact Client Services at askit@yorku.ca or 416 736 5800 PRIVACY POLICY | VISIT WWW.YORKU.CA This email was sent by: York University, 4700 Keele Street, […]
Service Advisory Please share the following with your teams. We are experiencing a service degradation on MyApps – Remote delivery service component. Some users are getting a license error when selecting the "Remote" option to launch an application. Example: Please try again if you are receiving the license error. […]
Service Bulletin Please share the following with your technical teams. Information Security has noticed a recent Microsoft Outlook zero-day vulnerability exploited in the wild (CVE-2023-23397) which allows remote attackers to steal hashed passwords. Severity level CVSS Score: 9.8/ Critical Description An attacker who successfully exploited this vulnerability could access a […]
Service Bulletin Please share the following with your teams. We have updated the ISO media on UIT Software FAS distribution share for the following Microsoft products, per February 2023 release update: Server 2022 Datacenter/Standard Windows 11 22H2 Education Windows 10 22H2 Education Per Microsoft: When media is updated after […]
Issues logging in to Concur remotely Please share the following with your teams. We are aware that some users are unable to login to Concur from off campus. The vendor has now identified what is causing the problem and their team is working on providing a fix for the issue. However, this […]
Service Interruption – Concur Please share the following with your teams. Concur has been returned to its previous state and is available for use. UIT continues to work with the vendor to ensure service stability moving forward. We apologize for the inconvenience this may have caused, and appreciate your patience as […]