[RESOLVED - eReports now available] RE: Service Advisory - eReports is not available

    Service Advisory Please share the following with your teams. Service: eReports   Date/Time:  eReports is available again as of 10:28 a.m. today March 28, 2024, Impact/Details: Teams are currently monitoring the system for continued resilience We thank you for your time and continued understanding. Contact Client Services at askit@yorku.ca or 416 736 5800 […]

Service Advisory - eReports is not available

    Service Advisory Please share the following with your teams. Service: eReports   Date/Time:  Access to eReports is not currently available today, March 28, 2024 Impact/Details: eReports is not available – service is down. We are working with the vendor to troubleshoot and investigate the issue An update will be provided once the system […]

Service Advisory - Upgrade Central SCCM to 2309, starting on Thursday, May 2, 8:00 a.m. and ending Friday, May 3, 11:59 a.m.

    Service Advisory Please share the following with your technical teams. Service Maintenance: SCCM   Maintenance window: Start Date/Time: Thursday May 2, 2024, 8:00 a.m. End Date/Time:   Friday May 3, 2024, 11:59 a.m.   Impact/Details: UIT teams will upgrade the SCCM production environment to the latest 2309 release. The service upgrade will require a full outage. Please […]

Service Advisory - eReports: Finance data not refreshed overnight

    Service Advisory   Please share the following with your teams. Service Maintenance: eReports   Date/Time:  Issue occurred overnight and reported Tuesday March 19th 2024 at 8:26 a.m. Impact/Details: Partial job failure occurred overnight on March 18th 2024 Data reflected in the Transaction Details, Statement of Operations and Summary by Award code is as […]

Service Advisory - eReports: Finance data not refreshed overnight

    Service Advisory   Please share the following with your teams. Service Maintenance: eReports   Date/Time:  Issue occurred overnight and reported Tuesday March 19th 2024 at 8:26 a.m. Impact/Details: Partial job failure occurred overnight on March 18th 2024 Data reflected in the Transaction Details, Statement of Operations and Summary by Award code is as […]

Service Advisory – Upcoming Change to Duo 2FA Prompt

    Service Advisory   Please share the following with your teams and the community.   Service: Duo 2FA   Date: Wednesday March 20, 2024 Details: As part of an update to York’s Duo 2FA service, the Duo login prompt will change to a refreshed and modernized look that is better optimized for desktop and […]

[RESOLVED] Service Advisory - SmartBuy is not currently available as of Monday March 11, 2024

    Service Advisory   Please share the following with your teams. Service: Sm@rtBuy   Date/Time:  Access to SmartBuy has been restored as of Monday March 11, 2024, 2:50 p.m. Impact/Details: Sm@rtBuy is available again as of 2:50 p.m. We are continuing to monitor the system We thank you for your time and continued understanding. […]

Service Advisory - SmartBuy is not currently available as of Monday March 11, 2024

    Service Advisory   share the following with your teams. Service: Sm@rtBuy   Date/Time:  Access to SmartBuy is not available as of this afternoon Monday March 11, 2024, 1:12 p.m. Impact/Details: Sm@rtBuy is not available as of 1:12 p.m. We are working with the vendor to troubleshoot and investigate the issue An update will […]

Service Advisory - Service Maintenance - Unified Print Management - Thursday March 14, 6:00 p.m. - 11:59 p.m.

    Service Advisory   Please share with your teams. Service Maintenance: Unified Print Management   Scheduled Maintenance Window: Start: Thursday March 14, 2024 6:00 p.m. End: Thursday March 14, 2024 11:59 p.m.   Impact/Details: Print services in the Administrative offices, Faculty student labs and Libraries will not be available. Service maintenance is necessary to […]

[RESOLVED] Service Advisory - YU Hire - not available currently Monday March 11, 2024

    Service Advisory   Please share the following with your teams. Service: YU Hire (https://www.yorku.ca/yuhire)   Date/Time:  Service has been restored as of this morning Monday March 11, 2024, 10:27 a.m. Impact/Details: YU Hire is available again as of 10:27 a.m. this morning. We are currently monitoring the system. We thank you for your […]