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Alerts

Service Advisory - Central Endpoint Protection Service - Scheduled Maintenance Monday June 5, 2023 from 9:00 p.m. to 11:00 p.m.

    Service Advisory   Please share the following with your technical teams. Service Maintenance: Central Endpoint Protection Service with Trend Micro   Scheduled Maintenance Window: Start: Monday June 5, 2023 9:00 p.m. End: Monday June 5, 2023 11:00 p.m.   Impact/Details: The service maintenance is necessary to install critical patches from the vendor to […]

RESOLVED RE: Service Advisory - Outage of Remote Deliver service on MyApps - Thursday May 18, 2023 8:20 a.m.

    Service Advisory   Please share the following with your teams. Service: Remote Delivery component on the MyApps service (https://myapps.yorku.ca)   Service Outage Timeline:  First reported: Thursday May 18, 2023 8:20 a.m. Time resolved: Thursday May 18, 2023 9:10 a.m.   Impact/Details: -The issue affecting the Remote Delivery component of the MyApps service has been resolved. […]

Service Advisory - Outage of Remote Deliver service on MyApps - Thursday May 18, 2023 8:20 a.m.

    Service Advisory   Please share the following with your teams. Service Outage: Remote Delivery component on the MyApps service (https://myapps.yorku.ca)   Time:  First reported Thursday May 18, 2023 8:20 a.m.   Impact/Details: -This service outage is specifically affecting the Remote Delivery component of the MyApps service. -This means that classic SIS applications hosted on MyApps […]

Service Advisory - CloudFlare protection - Wednesday May 17th 7:30 a.m. to 8:30 a.m.

    Service Advisory   Please share the following with your teams. Service Interruption: Registration and Enrolment Module – students only (REM in SIS) York Dynamic Documents Module – students only (YDML in SIS)   Maintenance Window:  Start: Wednesday May 17th 7:30 a.m. End: Wednesday May 17th 8:30 a.m.   Impact: Users may experience REM and YDML […]

Service Advisory - WebPrint service maintenance - Tuesday May 23, 2023 9:00 a.m. to 4:00 p.m.

    Service Advisory   Please share the following with your teams. Advisory/Service: WebPrint   Maintenance Window:  Start/End: Tuesday May 23, 2023 9:00 a.m. to 4:00 p.m.   Details/Impact: -Teams will place the WebPrint service in degraded mode where 1 of the 3 systems supporting the service will be taken offline for maintenance -There is no expected […]

Service Advisory - SmartBuy service RESTORED Monday May 15, 2023 10:29 a.m.

    Service Advisory   Please share the following with your teams. Service Outage: SmartBuy   Date/Time:  Start: Monday May 15, 2023 9:48 a.m. End: Monday May 15, 2023 10:29 a.m.   Details/Impact: -We became aware of issues connecting to SmartBuy earlier this morning -We have received an advisory from the vendor and are investigating -The SmartBuy […]

Service Advisory - SIS CloudFlare change announcement - Wednesday May 10th, 7:30 a.m. to 8:30 a.m.

    Service Advisory   Please share the following with your teams. Service Interruption: Course Descriptions Module (CDM in SIS)   Scheduled Date/Time:  Start: Wednesday May 10th 7:30 AM End: Wednesday May 10th 8:30 AM   Impact: -Users may experience CDM service interruptions during the implementation time   Details: -Changes will be made to the Course Descriptions […]