Service Advisory Please share the following with your teams. Service Restored: YU Learn service (https://yulearn.yorku.ca) Date/Time Service Restored: Wednesday April 19th, 2023 7:00 p.m. Action Taken: Support teams have restored service and are actively monitoring the system for stability and resilience. We regret any inconvenience caused by this. Contact Client Services at […]
Service Advisory Please share the following with your teams. Service Outage: YU Learn service (https://yulearn.yorku.ca ) Date Service Outage Identified: Wednesday April 19, 2023 Impact: We are currently investigating an issue affecting users’ ability to log into YU Learn. This issue is affect all users. Action taken: Support teams are actively working […]
Service Advisory Please share the following with your technical teams. Service: Central Active Directory service Service Advisory Details: As part of the University’s continued efforts to safeguard its systems, data, and online environment, enhanced standards for protection are being introduced to the central Active Directory service. UIT teams will be updating the […]
Service Advisory Please share the following with your teams. Service Advisory: Core network maintenance to improve network resilience Impact: -No outage is anticipated -This is a service advisory only Maintenance Window Date/Time: Friday April 28th 2023, starting at 6:00 a.m. and ending at 9:00 a.m. We thank you for your consideration and […]
Service Advisory Please share the following with your teams. Service Outage: YU-card service Date/Time Service Outage Identified: Monday April 17, 2023 9:54 a.m. Date/Time Service Restored: Monday April 17, 2023 5:29 p.m. What was Impacted: -PaperCut service -Bookstore Yu-card Payment Processing service -Other downstream integration services Action taken: UIT teams worked throughout […]
Service Advisory Please share the following with your technical teams. The SISDSS problem identified earlier this morning (regarding the overnight copy of production used for reporting and external interfaces) has now been resolved. We apologize for any inconvenience that may have been caused. Contact Client Services at askit@yorku.ca or 416 736 5800 […]
Service Advisory Please share the following with your technical teams. Please note that SISDSS (overnight copy of production used for reporting and external interfaces) is currently down. UIT teams are currently investigating. We apologize for any inconvenience that may be caused by this. Contact Client Services at askit@yorku.ca or 416 736 5800 […]
Service Advisory Please share the following with your teams. UIT will be performing a hardware upgrade for the Vari Hall network switch during the morning of Saturday April 29th. This upgrade will provide better overall speed and network performance for Vari Hall. There will be a 1 hour network outage during the maintenance […]
Service Advisory Please share the following with your teams. UIT has been working with the vendor for SmartBuy and it has been reported that system access has stabilized as of April 10, 2023 at 6:00 p.m. UIT and the vendor are continuing efforts to monitor and investigate. We apologize for any […]
Service Advisory Please share the following with your teams. The SmartBuy system is current experiencing issues and users cannot login. The vendor is working to identify and resolve this issue as soon as possible. As soon as new information becomes available, we will provide an update. We apologize for any inconvenience […]